carol
i have left numerous messages and…
i have left numerous messages and emails to inform you that not only did the lobsters not make it on time (3) days!!! it was supposed to be over night!!! lobsters were DEAD! one “cool Pak” really?!!!!!!!!! this was a very special gift for my daughters birthday as she lives in Utah and i was surprising her with her favorite, lobsters from home! not only did they not deliver her lobsters she actually drove to the warehouse to pick them up because Fed Ex wouldn’t drop them off till Monday and it’s saturday!! she feared the worst! ALL Dead!!!! i am irate! how dear you package live lobsters with ONLY one small Cool Pak. i have pictures and video for proof!!! you don’t return messages or answer emails!!!! i will be leaving a extremely negative review!!!! i expect a full refund !!!!!!!!!! carol susi. #617-429-1037




