Loanguys.comReviews of loanguys.com

My experience in a refi was nothing but stressful. The process should have taken 45 days max, it took 5 months. I had a rate lock in the high 3's and as time went on they told me nothing about an increase. The last 40 days I would receive mundane requests like, "you told me you were divorced, and now that's holding up the process" and "It's taking longer because your middle initial is on some documents and not others." This resulted in delay after delay and some days they wouldn't resond at all after I asked what is the status. I learned of a 1% 30 year increase on my loan 4 days before the notary was to be sent out for signing. So I am not locked into a very expensive mortgage, with excessive closing costs. They are dishonest, lacking in integrity and slow. I regret using them.

Do Not Use Them. This experience was quite poor. After nearly 60 days since putting the property under contract & ordering an appraisal with Loan Guys, they still have not come thru with funding and the contract expired. I ended up making a cash transaction to secure the property while Loan Guys kept lying about when I could close. My first rep, Josh left the company and the second Josh wasn't as communicative. I had to call often to see how things were progressing because no one informed me of when to provide files. Files weren't verified until day before expected close then I was informed of more requirements needed. This could have been shared 30 days plus earlier had anyone bothered to review my file before the last minute. The second Josh Y continued to use appraisal delays as the reason for why they were uncommunicative and 3 weeks later still no word on completion of underwriting once the appraisal was in. I was lied to constantly on the length of the process such as appraisal, underwriting, and close date. Their advertisement on 12 to 14 day close is untrue. Overall I will never recommend this company for no doc loans due to the poor customer experience and no delivery. If you read the company's comments to these reviews notice their wording, 'Sorry you feel...' They do not take responsibility for their oversights & omissions, at least the reps I interacted with did not.

The website advertises 12-14 day closing times for loans. My loan took almost 60 days to close and the delays were not caused by me. There was no communication that was truthful. It was so bad we almost lost our property because the sellers wanted to back out. Be very careful. UPDATE: The response from LoanGuys is simply another lie. I have copies of emails from the title company begging for information to finalize everything for the closing that went unanswered or were delayed by loanguys.

Im a real estate agent by trade and work with lenders on a regular basis. This is a loan for me to grow my portfolio and needed to do a commercial loan. My experience was very frustrating and I would not work with this company again. No deadlines were met (not a single one) and my agent, title and myself all expressed extreme frustration with the lack of communication and response to emails. Had I had a smooth experience I would have done multiple more transactions with loan guys this coming year.

I was denied a loan base on the size of my tiny home that appraised for for the loan amount. I was told we were building a relationship than you denied my loan I found other financing. I would not use this company again.