Jason W.
No people work there that have any experience whatsoever. All you get is older ladies that sound like they have been drinking when they answered the phone one lady actually hung up on me before I coul
After ordering parts through two different ladies that answered the phone, I called back and asked to speak to someone that has experience working on these vehicles or who has even worked on a vehicle whatsoever there and the lady informed me that they are just a call center that they are not even at a LMC business they just answered the phones there’s no one that will ever have any experience to answer the phone to be able to give me any help assisting with parts. I’ve already spent $150 in the wrong parts with the last two ladies, I had to pay shipping to my house and if I wanna return them, I have to pay shipping back. I called and tried to let them help with this issue and I cannot even get a guy anyone has any experience whatsoever. The lady told me they work at a call center. There’s never any text nothing. I see why their reviews are so low and why people always told me not to use LMC their website is outdated and slow it is one of the worst websites I’ve ever used to order parts. I do not recommend ever using this company, cause you will never be able to get any help and from after reading all the reviews it has been confirmed that they do not obviously care about customer satisfaction, or about their reviews for their business.
Response from LMC TruckFeb 12, 2026
Jason, Thank you for reaching out regarding the issue with your vent window seals. We understand how it can be confusing when dealing with both 1 piece and 2 piece designs. After reviewing the call from your original order, we confirmed that the parts shipped was the ones requested at that time. As discussed during our conversation this morning (February 12, 2026), we have issued a refund for the incorrect parts. We will not require the items to be returned, as doing so would not be cost effective. If you need any further assistance, please let us know. We're here to help.
