LMC TruckReviews of lmctruck.com

We had a really good one named Brenda. She was AMAZING. Then we had to call back for a follow up today and got nothing but rudeness. Didn't catch her name. They are going to make me pay for a shipping label to send a part back that they sent/ charged us for. Also, we ordered some headlight door screws that are supposed to be silver and they came in black. And 1 was missing. She sent it to the next person and was going to get back to us. I sent pictures, but we'll see. All I know is, we should have just ordered from Classic Industries.

Never another cent will I give LMC, I made a large order and after a week had not heard a thing. I called them and was told that because the billing address on cc was different than the shipping address they would not fill the order. Ask them to help get the order on out because the truck is taking up a lift in the shop. Got shipping info 2 days later saying it will be another week and a half. Customer service there didn't care about the wait times. didn't offer to expedite the order or offer express shipping that i would have paid extra for.

Customer service is very short treats you as if your eight talks to you like your insane for expecting service shipping to my home was told eight to nine days 24 to 48 to ship asked for upgraded shipping was refused call customer service four or five days later was told my email was entered wrong and that was 72 bis hours and my package would take two weeks 19 or twenty days total was charged over 60 dollars to ship spring shackle kits and four bolts lost another customer lmc and I'd like others to know that customer service is only going to tell you how your wrong and shipping is ridiculous among other problems and I have plenty of time while I'm sitting in the shop waiting for my parts to write reviews Thank you for reiterating that and talking to me as if I was eight what you told me when I gave you money and what the actual facts of your service are is different you now add technical details like business days and after business hours yes i live in Alaska and routinely get parts in two to four days. You took my money and told me one time line and when I called customer service after I ordered the parts you had an longer schedule for delivery I'm not happy because of this I did not want to wait till next month to get my parts your original time line was a stretch hence I asked for upgraded shipping you don't seem to care what my time line is and that's why I'm leaving you a review because this is dishonest and it's far from a convenient shipping time and I was your customer but I won't be any more because I don't like getting messed around my time is valuable and I encourage every one not to do business with you because of that if you have any further questions you have my information because I already contacted you and you don't really care what I was told because you think well over two weeks to recover parts is acceptable and I do not and I still do not have my parts and if you were actually sorry that I was dissatisfied with my experience you would do something about it instead of treating me like I'm eight like I stated in my review

I bought $400 of parts which they charged immediately to my American Express. I then received an email that I needed to provide a copy of my driver's license and credit card statement since it was flagged as fraud. I spoke with someone at LMC who then said the order would go through. Then I received another email it would not. An LMC representative then told me they never charged me, my bank flagged it as fraud and they had nothing to do with it and proceeded to walk me through all the different reasons LMC had nothing to do with this, never charged my card, and it's all my bank's fault. After talking with American Express, it was confirmed the order was not flagged fraud, which makes sense because American Express always sends alerts for fraudulent orders. What a strange thing to lie about! Now I have to go through the dispute process. Never doing business with them again.

I ordered a few niche old truck parts only to receive cheaply made junk. The mating surfaces on one part had a manufacturing stamp right through the freshly machined surface. Their response: "Just use RTV, it's an industry standard". I had already tried that so was forced to get a replacement part from elsewhere, which turned out to be the same price for a better quality part that worked. This experience left me disappointed

I order a gauge cluster for my 1975 f250 it came in took it out and it will not bolt up to my benzyl with out the gauge cluster housing witch it clearly shows in the picture when I bought it. I even bought a new benzyl from them I sent it back they received it on 2/18 said it would take 3 are 4 days to get my money back l called on 2/25/2026 they said we are running behind give us 24 to 48 hrs I called on 2/27/2026 they said those shipments come in on a big pallet we just started to on give us 24 hrs. I have work for FedEx for 30 years they received that box the same way I received 1 box at a time ,too many excuses today is 3/02/26 still no money ! there is a lot more businesses out there to order from got my last package from them yesterday

Tried returning my part came in damaged. They told me they would contact me. No one contacted me and gave me the run around. Don’t do business with them. Packages are no good and parts are the wrong size and cheap parts that breaks apart. They told me to email customer service, which I did never heard back from them. Emailed them a couple messages. It’s been close to four months now nothing

the door panels LMC sells for a 1990 chevy C`1500 truck are very cheap made I wish had just used my old worn out ones