Rod J.
Good products
Good products. Just horrible customer service and forget about getting a package on time if they use FedEx smartphone high shipping cost poor service if you buy make sure lmc uses ups.
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LMC Truck (lmctruck.com) has 351 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Rod J.
Good products. Just horrible customer service and forget about getting a package on time if they use FedEx smartphone high shipping cost poor service if you buy make sure lmc uses ups.
Cory W.
I ORDERED A TACH CONVERSION KIT FOR MY 1985 K10,FOLLOWED THE DIRECTIONS TO ASSEMBLE AND INSTALL. THE TACH DID NOT WORK AS WELL AS THE NEW FUEL GAUGE. CALLED LMC AND WAS INFORMED THEY DO NOT HAVE TECH HELP - REALLY. FOUND THE REMEDY ON A FORUM SITE THAT CORRECTED THE PROBLEM. THE ROOT CAUSE IS THERE INSTRUCTION SHEET IS INCORRECT. HAVE SPENT A LOT OF MONET WITH LMC AND THIS WAS THE FIRST TIME TO HAVE ANY ISSUES, I CAN'T BELEIVE THEY DO NOT HAVE ANY CUSTOMER SUPPORT. DON'T KNOW IF I WILL EVER USE THEM AGAIN.
Jim T.
I ordered a left front brake hose for my 79 F150 4x4 super cab. The hose i received is for a 79 Bronco and 79 F150 standard cab. The two parts are not even remotely close, but when I called back I was subjected to a less than pleasant woman in customer service that told me, "sir, these are aftermarket parts and they will not kook identical to the original" ....long story short, after a month of screwing around while waiting to see if they can get the right part they are issuing me a refund....but not the 10 bucks for shipping, just the cost of the hose and tax. I guess that's the price I have to pay to remind me not to shop with these people. Never again!!! I thought that the company being named what it is, a person could call and order parts from people who know trucks. Apparently not.
MEWride
Bought a tach conversion kit for 87 chevy truck. Picked it up from LMC store front. Went to install and the clips that hold the the circuit board but they didn't seem to fit the plastic cluster very well.Put this all together and installed in truck.....1st issue gas guage not working... removed clips and tweeked abit and finally got that to work...Still think I might have issues over time with vibration. 2nd issue tach dead...brand new and nothing....Had an old tach from other truck and it worked. Anyway after calls to LMC still waiting on parts to finish this. 1 week and counting. On another order that I placed on line.... Way over priced shipping cost and was sent usps cheapest way....tracking number doesn't even work.... shows some other delivery a month ago....If possible i will take my business to another vendor....beware...UPDATE tach needs another set of 6-32 nuts to mount tach to bracket. If you follow instructions it creates 2 issues....1st tach is not in right depth position to cluster....need to leave the nuts on the tach put the plastic bracket on then add another set of 6-32 nuts to hold.....2nd circuit board can move around if you remove the nuts and cause dead tach..... hope this helps....listen up LMC might save you some problems. Just supply another set 4 nuts..
Jim W.
Bought item # 38-2936 MIP vinyl floor Matt, it laid out unfolded for a year then I baked it at 75-80 degrees for 8 hours, mold didn’t fit and folds never came out Very poor product.
Flavio P.
very bad experience buying from this company. They send parts that do not match your vehicle because they simply do not have it in stock and then when you claim they tell you that you ordered wrongly that it was your fault. Very bad customer service. They make you an invoice with the numbers of parts you bought after they are sent to you after 5 days of purchase. very bad delivery damaged parts and they are not responsible for anything. Do not buy here !!!
Response from LMC TruckOct 5, 2020
Flavio, we're sorry to hear you ordered the incorrect part online. As we've discussed via email and the phone, we'd be happy to assist you in getting the incorrectly ordered part returned. Please give us a call to discuss your options.
Terrence R.
On 9/13/20 I ordered some transmission cooling lines they never even sent me a email saying they were sent after receiving them they were the wrong ones I tried to return them they came in a oversized box so when I tried to return them it cost 90.00 for parts that only cost 40.45 cents to receive I have contacted them and they said you know our return policy so I'm out of 40.45 for something that they sent incorrectly or maybe on intentionally they know nobody going to pay to ship it back bad service my order was correct the right year the right motor size but I wouldn't have made a big deal but the bad customer service I received plus the didn't try or offer return label who wants to deal with a company that doesn't try to even keep the customer happy don't deal with company's like that .After doing my research I ordered these items online now when you go online you put your year and make it directs you to the parts available then you touch transmission it directs you to the parts available then you click on the transmission lines it gives you 2wheel or 4wheel then you click on it remember you already put your year in and motor size my research shows they don't even sell a transmission line for 1995 S10 Pickup 4.3 what they sold according to their parts catalog page 108 Pre-Bent transmission lines 29-3652 , 29-3653 is for 96-04 they also sell lines for 2wd 83-94 Blz Jim 2wd Pickup 82-93 they don't even sell transmission lines for 1995 S10 Pickup 4.3L 4x4 there's nothing listed you basically took my money and new you didn't even have the parts I requested on the order.
Response from LMC TruckSep 23, 2020
Terrence, that you for providing us feedback on your last order; W4258232. We do show the parts ordered online were for the incorrect year. Based on the information you provided us, you are working with a 1995 S10 and the parts ordered were for a 1996. Please give us a call or send us an email so we can discuss your options.
Customer
Very poor customer service! If you have a problem good luck, don't call them. I spent over $3500.00 with this company. I bought a $400.00 dash for my 1979 Chevrolet C10 Silverado and the $90.00 front bezel / moulding for it. The legs / posts on the back of the bezel / moulding were too short to fasten the nuts on the AC vent assemblies. I called them and the LMC representative told me to trim or cut the back of my new dash. Really? Absolutely No! I used a good quality glue to remedy the problem...no nuts. LMC offers some very good products but I got screwed on the $400.00 dash. Not Happy at all! I will do no business with this company again if not needed.