Mike D.
Incorrect pre-bent fuel line received - out more in shipping costs to receive/send back than cost of part itself
10/25 update - appreciate the follow up from LMC Customer Service next business day after my review to rectify the issue and refund shipping costs. Things don’t always go right, but good customer service and follow up goes a long way. Updating to 4 stars. 10/23: Pre-bent fuel line received doesn't fit as online catalog specifies, returned it and out more in shipping costs than the part itself cost (and no, there were no modifications done to the truck.) I ordered a pre-bent fuel line for my '79 Ford F250 351M 4x4 w/ a 2 BBL carburetor - part # 43-5380 as specified by the LMC Truck online catalog. A month prior, I had ordered a fuel pump for that same truck/engine and replaced that - part # 43-4728. The replacement fuel pump was the exact same part as what I removed from the engine - fuel outlet points towards the radiator (not the driver side wheel well.) Fuel line I received is set up for the pump w/ the outlet facing the wheel well. I sent the fuel line back, indicating reason for return is because it's the wrong part/doesn't fit that engine/carb. I called LMC Truck customer service because I have more in shipping costs now than the part itself and asked for a reimbursement as I selected the part that the online catalog told me fits but doesn't and there are no other options for my truck to choose from through LMC Truck (per their online catalog.) Even though 1 month prior, they sent me the correct fuel pump for that same truck/engine (fuel outlet points towards radiator.) I was told that they can't guarantee they can carry all parts and that because I chose the wrong part it wasn't something they can help me with. I'm now out more in shipping costs to receive/send back than what the part itself even cost and still had to find an alternative to get my truck back together.
