LMC TruckReviews of lmctruck.com

Sent the wrong part. The return process was not the best. The ladies that are on the phone are very matter of fact unapologetic and don't give a hoot that they made a mistake. In the end, it worked out and they sent the right part. I still do not know how they want me to return their part as there was very little in the way of conversation or explaining the process for a return. Just demands proof through pictures. I am used to customer service and a clear answer as to what the return process is. Maybe they will call about the part that I still have?

Bought a product from them. I would say they have average customer service.

I've bought thousands of dollars of parts from lmc and usually had good luck getting the right parts at a timely manner but lately they been very slow at getting my order processed and that being said I am now using other vendors that are much better and faster

UPDATE - Did hear back from LMC about my ongoing order-related issue after my original review here was posted, and they apologized and offered a full refund on the 2nd mis-handled order that should have been canceled/refunded and not have shipped. LMC provided a full refund without having to ship the parts back. I do appreciate the response, and upped my review to 3 stars from 1 star. I have been an LMC customer for several years and hope they are able to tighten up their order/shipping process to be consistent!

I use LMC regularly and have great luck. However the legend 141 5 spoke rims do not fit over 4x4 hubs. Returning and they were reluctant to cover shipping fees. Eventually the supervisor approved to cover costs. Shame because the rims are beautiful