Andrew
Alex at LMC Truck made me feel like dirt🙁
Alex at LMC Truck offered the worst customer service I have experienced yet!! Order is three weeks on Fed Ex truck and no delivery date. Alex offered an audit which will take another 14 days. I want my money back! No! I just have to wait two more weeks and then pay more to ship back?? Alex left me feeling like LMC Truck absolutely does not care... Finally contacted Fed Ex and they let me know LMC used the cheapest of the cheap shipping and could take a month... Fed Ex really used those words cheapest of the cheap!! I paid $28.75 for shipping and they cheaped out.. I guess I paid for handling not shipping?? Bottom line Alex made me feel like dirt and three weeks out no package. I will never use LMC again!!!!
Response from LMC TruckApr 29, 2022
Alex, thank you for taking the time to provide us with some feedback. We're sorry it took so long for the carrier to get the package delivered to you. As a goodwill gesture, we have requested for the shipping to be refunded back to your card; please give it a few days for this process to take place. Thanks
