LMC TruckReviews of lmctruck.com

I ordered billet cutout door handles for my truck. I received the door handles and went to install them and discovered that there weren't any adapters to install the handle. I called LMC to make them aware and was told that they did not come with adapters and that the 3 set screws are what attaches the handles. The 3 set screws did not secure the handle, so therefore I opted to return them. Three weeks had passed by with no credit to my account, so I called and spoke to a representative and was told that someone would be contacting me. I received a call back the next day and was told that I would be getting a credit. I checked my account and was not credited the full amount. I called back to see why I wasn't getting full credit and they said that there was damage to the parts. I packaged the items in one of their boxes in the original package with a lot of packing paper to ensure there wasn't any damage during shipping. Anyone who is spending money on billet products obviously cares about the look of their build and would not sacrifice ruining the product. In the end I was reimbursed for a restocking fee, but that still didn't make me whole. I am disappointed with LMC truck and will not be doing any further business with them!

Made order on a Thursday and it’s Tuesday and still don’t know when my order will be shipped. Called to check and the three people could only tell us that it was put on the truck at 8:00 Tuesday morning but nothing else about the order. So we will not be ordering from this company anymore.

I ordered front bed caps for two chevy K1500s of mine, manufacturing spec. according to LMC is 1 5/8 inches inside dimension. Bed rail measures 1 9/16 so if the caps were made to spec the 1/16 in. clearance should have allowed them to fit fine, right. Unfortunately the inside dimension measures 1 7/16, I have now received the original two caps, sent them back with lengthy explanation and now received two more incorrect sized caps, How hard is this to understand, I have been trying to reason with LMC CS on and off all day, it as if they don't even read the emails clearly explaining the situation. After reading LMC's customer service review it is clear they don't read a customers responses. Is it not painfully obvious that the LMC spec is simply wrong. These bed caps that measure 1 7/16 inside cannot possibly fir over the 1 9/16 front bed rail. The cap is smaller than the rail it is supposed to fit over. I don't know what I care but that this product cannot possibly fit the application. At this point I just want a shipping label sent to me so I can return the second incorrect part I have received, i will also enclose the catalog as I will never order from this company again. to bad because they used to make quality parts, I wonder what has happened to the company. After weeks of communication with LMC customer service they have come up with an offer of a solution. They offered me a $35.00 credit which is less than half of my expenditure for this incorrectly made parts. You all need to think twice before ordering from LMC, I know I won't make the same mistake again

There shipping of products is super slow. They prefer to ship your order via Fed-Ex which is another company who doesn't care if you get your items in 4 days or 4 weeks from LMC's shipping dock.LMC will do NOTHING to contact Fed-Ex until 10 days have passed there shipping date ( not order date). The two company's are perfectly matched. Poorest services ever.

I really wish I would have paid attention to these reviews. If you can avoid this company do so at all costs. Parts are cheap and come late as heck. They ship bargain basement shipping but over charge the heck out of you. I paid $38 for my shipping and it cost them $6 to ship it and I still don’t have my package and have no idea when I will get it. Buy local and if you can’t deff not with this company.

Shipping is way too expensive I'm pretty sure a 8x8x8 box of 3lbs or lighter ain't going to cost $38.53 to ship to California

Recently ordered a 3 point seatbelt set for my 1987 Ramcharger one of mine is frayed won't pass state inspection. Only need one but happy to get some to match truck. Parts arrive won't fit. Call customer service I am told it my fault even though the site puts the part for a match because the part states it's for a regular cab. There is only one cab or regular Ramcharger just a 100 or 150 and both cabs same. They refuse to pay for return,such poor ethics and rude attitude deserve the reward of no future business and warnings to all STAY AWAY! Should have read reviews first. Good public perception of company is un deserved.

I bought $6,000 in many parts around 160 items. I only received 5 items. In 4 boxes...one of the boxes weighs 5LB and the label says 150LB, all the pieces should come in the package, but only one item was charged. I called FedEx and they said the label was created by them LMC and sometimes they don't check the weight. It is impossible for all the items to fit in one box and weigh exactly 150 lbs.I called LMC truck for help who don't want to help I tell them to do the whole list again and double check if this will fit in a box with the same measurements and check the weight again to see if maybe they made a mistake... but they don't want to help at all. I lost $6,000. Another things in the list which I made they only loaded the last 5 items in the invoice … weird right ?