Jovita W.
I haven’t received an update on my…
I haven’t received an update on my order and when this happened before it took 2 weeks for your company to notify me that the item was out of stock. I would like to get an update immediately.
Response from LL MedicoJul 6, 2026
Hi Jovita. I'm not sure which order you are referring to that took us 2 weeks to notify you. I see an order in March that you placed on the 26th where the product was out of stock. I then see notes in our system that we sent you an out of stock email the following day. For your most recent order, you placed it on July 3rd which is considered a national holiday this year due to the 4th falling on a Saturday. All warehouses and shipping companies were closed. Your order will ship out today. Thank you and if you have any additional questions or concerns, please reach out to us at [email protected].