Angela F.
We received someone else’s order…
We received someone else’s order instead of the order that we placed. And then when I reached out to customer service, I don’t think that it was expeditiously taken care of. I thought the proper way to resolve. This would’ve been to have our missing items sent overnight, not a possible overnight or next day, which would be Friday now for our delivery. I don’t really think the customer service was sympathetic, or showed any real empathy in regards to the screwup with the order.
Response from LL MedicoOct 18, 2026
I'm sorry to hear you had an issue with your order. It looks like we had a system issue at one of our warehouses. It also looks like a replacement was sent out to you right away and you received that replacement 2 days later. Please let us know if you have any additional issues or questions. Thanks.




