LivvewellReviews of livvewell.com

Received the item very quickly and had a great experience with their customer service and assistance throughout the whole ordering process.

This company makes AI advertising to make it look like their product works great however when you receive the product it looks and works in no way like the ads portray. Then instead of giving you a refund like they claim on their website ("no questions asked refund within 30 days") they will continue to reply with emails on other options besides returning the item. First they offered 20% off instead of returning it, then when I said that is unacceptable they offered 50% off stating that the cost to ship back internationally is so high that I would not get back much more than 50% after paying for shipping if I actually returned the product. Then the last offer was 60% back, as long as I left a 5 star review on this site. Not sure why I would leave a 5 star review for a company that claims that they have a 30 day return policy, just to fight you every step of the way, and also has false advertising to make their products look better. I did not take the 60% refund and stayed with the 50% refund just so I could warn others of this experience and hopefully save some people the headache and wasted money. I am so happy that I paid this company around $30 (this is after they sent me back 50%) just to receive a shirt that doesn't fit me and does not do what it is supposed to do. STOP USING AI GENERATED ADS!!!!!!!

I tried very hard to work with this company on a refund that is guaranteed on their website after receiving a flat product with no incline. The product they sent is supposed to be an inclined baby mat. What I received is completely flat (and really cheap material). Their product images are AI generated. Their website claimed a full 30 day refund guaranteed. They’ll argue with you for weeks (literally) on only refunding a percentage of the purchase price. The company is based in China with a U.S. shell. Definite buyer beware.

Livewell takes cares of their customers should you have any issues with the products they offer.

Daphne personal messaged me about my order and provided me with additional information about the product I was buying. She was so Lovely, just like talking to a friend. I would definitely be buying from her again and recommending my family and friends to do the same

I ordered a cradle pod and unfortunately it arrived damaged for the baby shower. I contacted Livvewell and they were very helpful and understanding. They gave me full refund since it was within the 30 day warranty. I will continue buying products from this company. One satisfied customer.

Order at your own risk- this company doesn’t seem to be based in US or they are a sham. I ordered a cradlepod for my baby and I didnt do the research but only to Find out way after it was coming from China . The tracking information provided by gofo services was sloppy and uncertain . When they so called dropped off my package I wasn’t expecting it because no time or date was given . So I don’t know if their delivery driver left it there or stole it and just showed a picture it was delivered . I don’t trust them at all . When I reached out to them they said they had to do an investigation . An email was sent but from an email address that basically doesn’t exist . I lost my money . I don’t recommend this company and buyers be aware of scam companies like this one posing as legit companies online looking official.

Daphne is great. Followed up immediately after I ordered. I hope the shipping process is just a good!