LivvewellReviews of livvewell.com

I can't wait to receive my granddaughters lullapal bunny. She's going to love it, and her mommy will love it even more. I did not expect to receive text messages directly from Kristen after order processed, to confirm address and expedite shipping. You would expect automated messaging, not an actual person. Kristen was above and beyond with friendliness, support, and information. I appreciate her! Forwarded the website to others.

There was almost an immediate follow up to confirm my mailing address so that there were no delays or error in shipping. I've also heard a lot of good things about the quality of their products!

Great customer care support, that will help you all the way to get what you need

I purchased this product with high expectations, but unfortunately, I was disappointed by its quality. The item didn't meet the standards I was hoping for, and I quickly realized it wasn't the right fit for my needs. When I decided to return it, I discovered a lesson I should have learned earlier: I hadn't checked the website's return policy beforehand. To my surprise, I found out that customers are responsible for covering their own return shipping costs—something I wasn't aware of going in. This added an unexpected expense to an already frustrating situation. However, I do want to acknowledge a genuine bright spot in this experience. The customer service representative I worked with was exceptionally responsive and helpful throughout the return process. They answered my questions promptly, walked me through each step, and made what could have been a headache feel manageable. Their professionalism and patience made a real difference. I ultimately received a partial refund, which accounted for the product cost minus the return shipping fees. While I'm disappointed with the product itself and the return shipping policy, I'm genuinely grateful for the outstanding support I received. My advice to future customers: do your homework on the return policy upfront, but rest assured that if you need help, the customer service team has your back.

I got this dino for my soon to be granddaughter and absolutely love it!! I know it will help to keep her soothed so her mama can get some sleep😊

It looks nothing like the picture. There is absolutely no head support. It looks cheap. Definitely not worth almost $70.

I would not buy this item. It is definitely not as pictured. It is not worth any amount of money. Ive been trying to get a refund and they would only give me 30% after weeks of going back and forth they have agreed to give me 45% if i wrote a honest review. So we’ll see if they follow through. Well they replied that they emailed me but they haven't I've emailed them 2x again today stating that i haven't received anything from them & of course no reply.

I cannot fault Livvewell at all, goods were delivered on time and as stated, very responsive to emails Will use again