Olia P.
The worst company to work with!
The worst company to work with! Their support is so lazy that can't compose the email longer that one sentence. Incredibly rude and NOT supportive at all. QA managers can't read and tell you to fix the issues that should not be fixed. They change the instructions on the order so you were guilty for not following instructions and they could fine you for that! I wonder how the company still exists with such attitude.
Response from Livingston ResearchJan 9, 2025
We sincerely regret to hear about your experience and truly appreciate the feedback you’ve provided. At Livingston Research, we are dedicated to upholding high standards and continuously work on improving the quality of work we provide. The QA checks are essential to ensure the highest level of performance and service for our clients. Kindly note that you always have a chance to dispute any penalties that were applied or changes that were requested by contacting us via email or directly on the platform. All reports are reviewed and addressed within 2-3 business days. We truly appreciate constructive feedback, as it contributes to our growth, and we regret that your experience did not meet your expectations.