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Livingston Research (livingston-research.com) has 74 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
Also known as
livingston-research.com
Website
livingston-research.com
Category
Education Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I applied for a position at Livingston Research and was told that I would receive a response within 3–5 business days. That timeframe has passed, and I still haven’t received any update regarding my application.
I also sent a follow-up email, but unfortunately, I haven’t received a response to that either.
I understand that hiring processes can take time, but a simple update or acknowledgment would have been appreciated
Response from Livingston ResearchAug 15, 2026
Thank you for sharing your feedback, and we sincerely apologize for the delay and the lack of an earlier update.
Due to the unusually high volume of applications we are currently receiving, our recruitment team needs an additional 2–3 business days to complete the review of your application. We understand that you were initially advised to expect a response within 3–5 business days, and we appreciate your patience while the team works through the increased number of applications.
Thank you for your interest in joining Livingston Research and for bearing with us. We will make sure your application is reviewed as soon as possible.
PC
Peter C.
Fair update on my pending application
Hi, revising my score to be fair to the Livingston Research team following their response below.
My original concern was being stuck on the waiting list for over a year. However, I was glad to receive their response clarifying how recruitment works based on seasonal client demand.
While I am still waiting for an open slot, I appreciate them confirming my application remains active on file and not forgotten. I'll be checking my inbox for updates when the next cohort opens up. Thanks!
Response from Livingston ResearchJul 20, 2026
Dear Applicant,
Thank you for sharing your experience so openly.
We are sorry that our previous responses felt repetitive and impersonal. At present, the recruitment process remains temporarily on hold due to circumstances beyond our control. Your application is still retained on the waiting list, and the delay does not mean that your effort or successful test results have been disregarded.
Unfortunately, we are unable to provide an exact date for when hiring will resume. Once recruitment restarts, applications will continue to be considered according to the waiting list, and you will receive an email as soon as there is a meaningful update regarding your application.
We sincerely appreciate the time, effort, and patience you have invested, and we regret that we cannot provide a more concrete outcome at this stage.
WC
Wezi C.
Update: Still waiting after the promised autumn window
I recently completed my registration with Livingston Research and submitted my test task for Physics and Engineering (specifically Task 3: Hydrostatics), which I was thrilled to hear was successful! I am incredibly eager to get started and bring my skills to the platform.
However, I’ve hit a bit of a roadblock with the communication. I reached out twice to the recruiting team to ask two basic operational questions—specifically regarding whether the platform uses a bidding or direct-assignment model, and if there is flexibility to take tasks across different disciplines once onboarded. Unfortunately, both responses I received felt like automated templates that completely bypassed my questions to just repeat that I am on a waiting list.
I understand that there is currently a high volume of applicants and a temporary slowdown in hiring, which is completely fair. That said, as a highly motivated applicant, I was just hoping to get a genuine human answer to those quick platform mechanics questions so I can be fully prepared the moment onboarding resumes.
I really look forward to working together and would love to upgrade this to a 5-star review as soon as I can connect with someone from the team to clear these questions up! Thank you.
"Edit: The team reached out directly with an excellent, detailed response that cleared up all my questions. Moving to 5 stars for the great resolution!"
_____________________________________________________________
Update (September 2026):
In that June response, the team mentioned the next hiring campaign would likely align with the October to December high season. With that window now just about to begin, I checked back in to see where my application stood. Instead of any real update, I received the same generic waiting-list reply I'd already moved past months earlier. Hoping for a clearer answer, I also reached out to Livingston Research's Support address directly. A real person did reply, but only to say this was outside their scope and to contact the same recruiting inbox again. So as the season they pointed to approaches, I'm still on the waiting list, with no timeline, and no real sign that June's resolution meant much beyond that one email.
Response from Livingston ResearchJun 24, 2026
Thank you for your feedback, and please accept our apologies that our previous replies did not address your questions properly.
We have now contacted you directly via email with a detailed clarification regarding how orders are selected on the platform and whether freelancers can work across different disciplines. We appreciate your enthusiasm and are sorry for the inconvenience caused by the earlier communication.
NM
Nfon M.
Struggling with Payment Verification – Requesting Fair Support
I have been trying to set up my primary payment method with Livingston Research, but my requests keep being declined. My PayPal account is verified and can receive funds, yet it has not been approved.
The issue is that PayPal now automatically masks part of the email address (***), and I am being told the full email must be visible in my screenshots. This is a PayPal security measure, not something I can change.
At one point, out of desperation, I tried using another freelancer’s PayPal details after advice from an African freelancer forum, where they said it was possible since PayPal is often very hard to verify in some countries. I realize now this was a mistake, and I sincerely regret it. After several attempts, I have since successfully verified my own PayPal and am ready to use it properly.
I want to be clear: I am willing to provide any proof, even my login details if necessary, to show that this account is mine and valid. My only request is to be treated fairly and given the chance to access my funds through my verified account, instead of being permanently disabled over one mistake I already admitted and corrected.
Many freelancers from regions like mine face these same struggles. I hope Livingston Research will show more understanding and flexibility in such cases.
Response from Livingston ResearchSep 11, 2025
Dear Freelancer,
We appreciate your sincere feedback!
Kindly note that providing login details is not needed since they contain private data that should only be accessible to you. As far as we can see, the issue with payment method setup has already been resolved in the email thread.
However, if you have any questions, feel free to contact our team at [email protected]. We will be happy to help you resolve any issues or provide additional clarifications.
KC
Kingsley C.
The delay in giving or accepting people…
The delay in giving or accepting people or giving them log in access
Response from Livingston ResearchFeb 1, 2025
Dear Freelancer,
We appreciate your feedback. Our waiting list consists of a huge number of applicants, which may extend the hiring process. Thus, our freelancers receive an update on their application status in accordance with their position on the waiting list.