Living SpacesReviews of livingspaces.com

I bought two nightstands and a dresser in June. The delivery date was supposed to be before July 20th, but I received the nightstands after that date. One of the nightstands arrived damaged, so I requested a replacement, which didn't arrive until August 7th. From the moment I made the purchase, I kept asking about the delivery date for the dresser, but I received no response. After much persistence, I was told the estimated date was in October—with no guarantee it would actually be available by then. When I asked for a solution, they offered a 10% discount if I wanted to buy something else. Essentially, the option they gave me was to spend an extra $500; when I told them that was unacceptable, they said I could return everything. The customer service was terrible; if they knew the dresser was out of stock, they should have told me immediately, not a month and a half later—and only after I insisted.

I spent $6950 on a leather couch including a $1000 warranty. My dog chewed on the door of the console and Living Spaces wouldn't connect me with the manufacture nor fix it. They dont sell parts. So I basically have to spend $500 for a small section that could easily be fixed with the door. I am VERY DISAPPOINTED AND DO NOT RECOMMEND BUYING FROM THIS COMPANY.

I am very disappointed with Living Spaces’ warranty service. The back of my sofa became unstable and no longer stays upright due to what appears to be a product defect. When I contacted customer service, I was told that because the issue was not reported within 60 days of issue, it would not be covered under warranty. A defect in the structural integrity of a sofa should not be dismissed simply because it wasn’t discovered or reported within an arbitrary time frame. Customers purchase furniture expecting it to last longer than a few months and rely on the warranty to cover genuine manufacturing issues. The customer service team was polite, but the warranty policy feels unfair and does not provide the level of support I expected. I would encourage potential buyers to carefully review the warranty terms before making a purchase.

Buyer Beware! I do not recommend Malaga outdoor furniture. I purchased the entire set and spent nearly $6,000, expecting quality furniture that would last for years. Unfortunately, in less than a year, the furniture began cracking and splintering, despite being used as intended. To make matters worse, Living Spaces blamed the damage on customer misuse instead of standing behind their product and acknowledging what appears to be a manufacturing defect. For the price, I expected much better quality and customer service. I would strongly recommend looking at other outdoor furniture brands before investing in this collection.

Poor quality construction. I got a couch and the legs don’t come out to have a 5 foot seven person can comfortably sit on the couch with the legs out…. The cushioning is very poor. I asked to get a couch with different cushions. You know and I was told that today was the last day. I told her I was in the hospital and she didn’t care… it was just oh well she didn’t do anything offer. Anything to make my experience at the store any better. I will never buy from them again.

This Company is a Scam…..Do Not recommend purchasing from them. Ordered my couch 3 months ago, still never arrived. They sent a confirmation to schedule my delivery date, I scheduled it, received confirmation date, took off work, after the given window of delivery had passed I decided to call and see what was going on, and the company informed me that the couch was not gonna be delivered. The whole experience has been horrible. Avoid using this company

First I would like to start by saying my entire house is living spaces and I jave always found the furniture to be good quality. I buy the more expensive pieces. Now I recently went in to replace a sectional I bought at Ashley's that was 6000 dollars that began to peel after just 3 years. I bought the Nestlé sectional for 2800.00. Half Ashley's. It arrived wrapped in plastic that showed no sign of damage. Howeve after unwrapping it had damage all over it. They chose to wrap up that damage and deliver it to me. I have Amex and im protected from this crap and I let them know I would be filing a claim. Then they offered to replace it when at first it was repair. I waited a month and a half for the new sectional and when they came to deliver it they claimed my couch had dog hair on it. It didnt. I have yorkies and they dont shed. I had to send pics to corporate asking them to tel me which couch was which. They obviously couldn't tell them apart. I think what they try to do is have you agree to let them keep the new cushions so they can try and sell the used couch as new. Honestly had they asked I would have agreed as their wasnt anything wrong with cushions. It just had tears all over the base. I wanted to write this review to warn people who remember the old living spaces. Its not that anymore. It's turned into a mostly cheap crappy service furniture store. Amazing how you can watch businesses just completely fall from grace. I remember when their waranty service went bankrupt lol. Don't shop here. There is an amazing place called the potato barn. They will get my business in the future. I only wish I had gone there first. Live and learn!

Employees ignored us for an hour. Lone Tree Colorado store. Only 2 employees helping customers. The rest, appx 8, were chatting at the front desk. We left with $4k in planned purchases. Best of luck with your furniture collection, Living Spaces ... we won't be back.