Consumer
Excellent product - only reviewed here due to so many negative posts
I wouldn’t have written a review here if it weren’t for their being so many negative reviews. I have had a large wicker sectional set (7 pieces) for the past 3 years. We live in Tasmania and the furniture (including cushions with built-in covers) have been outside the entire time (summer and winter) Contrary to the other reviews here we have had nothing but excellent experience with this furniture from research, to purchase, to delivery and use. Customer service has been great throughout. Recently we bought an ottoman to add to the collection and we were very pleased to note that on arrival our established furniture (with 2yrs of weather exposure in full sun (no roof or shade over it) had not faded at all. Additionally. Our family and friends (4 separate parties) have also all bought sets (teak and wicker) and they have been happy with their experiences up in Cairns. If you are considering buying premium furniture and your priority is solid, comfortable and durable furniture that you can easily add to, this brand is worth the money. *I do agree that shipping can be a lot if you buy a small set. Shipping costs seem to be a flat rate so on the positive side, it doesn’t increase with larger sets and seems more appropriate for the shipping of 7 pieces than it does for 2 piece sets