OuterReviews of liveouter.com

Excellent Customer Service/ Fantastic Product. I ordered the aluminum outdoor sofa with a full cover and a stone coffee table. Everyone who comes to our house - raves how comfortable and beautiful our furniture is. It stands the test of time and the zipper covers are absolutely amazing in protecting from the Idaho elements. In ordering I called Outer a few times to ensure I was getting the perfect setup for our space. They were so helpful and listened and provided fantastic feedback. Now I am eyeing an outdoor table and chairs and a firepit.

Very pleased with my Outer sofas. The quality is solid. I love the fold up cover with the cushions. The details with the Velcro straps in the base and cushions keep bottom cushions in place. The sofa is very comfy. We live in the mountains and get intermittent bad weather. I’m really happy knowing I can Cary the cushions in fast or at least cover them. Fairly easy set up as well. Product was exactly as described in line. When I had questions about my delivery I contacted Outer and got a reply in about a week. When my items were being shipped, I was sent an update to get ready for delivery. I wish I could attach photo to show how nice the product is. Happy customer here.

For years, we would buy outdoor furniture knowing we would be replacing it either the following year, or at the most 2 years. I had been searching on line for better quality, environmentally friendly, DOG/PET friendly, easy to clean, etc. I came across Outer and did more research, and decided to give them a call. Obviously, my first thought was "it's a little expensive!" But if you add together all the replacement furniture, it was truly the same. We started with a sofa and a loveseat, in what they offered at the time, a basic wicker look, with white cushions, since they showed us how easy they were to keep clean. That was almost 8 years ago! We continued to add pieces until we finally filled our backyard with the absolute best. This furniture is built better than any furniture we have ever had. Living in South Florida, it is outside 24/7, 12 months a year. It is truly the best, still! When they offered complete covers, we definitely purchased them, as they make the care even easier. Do not hesitate, just do it, as you will NOT be disappointed. And customer service is truly that. The most helpful and make the continued business very enjoyable. we originally purchased our first pieces in September of 2019.

Wonderful product! I’ve now had it for years and it’s withstood the test of time.

We love our Outer furniture! We ordered our aluminum sofa and armchair furniture back in 2022 and have really enjoyed it ever since. Our order initially arrived with a small stain on one of the cushion covers but we were sent a replacement cover very quickly. Our furniture has held up very well, now over three years later, even though we are quite lazy about using the integrated covers to shield from the elements. We also joined the host program through which we have hosted several interested clients, though this is not as frequent an event as I had hoped. My only hope is that they come up with a small add-on attachment to hold drinks on our furniture as the armrests are too thin to hold a drink!

Customer service was topnotch. The Outer team worked with our family to choose the right outdoor furniture for our patio and the delivery was quick and easy. 4+ years and our brown wicker sofa with armchairs is still just as beautiful as the first day we sat on it. The harsh weather in the Northeast has not damage or discolor our furniture - it's maintenance free. Our brown wicker set is well constructed and timeless. We are so happy we went with Outer for our forever home!

This is my 4th summer with my Outer sectional furniture and 2nd with the Outer umbrella. It is time to do an updated review… The sectional is still very comfortable and looks like it did the day we got it. Guests always rave over the look, style and comfort. During the summer, we use the built in covers and in the off season we use the all weather covers. I am amazed at how well they hold up to the weather year round. As for the umbrella, it has withstood some harsh weather and high winds. On sunny days, it provides plenty of shade poolside! Overall, Outer has been awesome and I will be a customer for life! Frank (in Exton, Pa)

The entire Outer experience has been first class for my wife and I. We bought our first patio set in 2020 and have now added two additional sets for our beach property. Terry Lin and team have crafted high quality outdoor furniture with impeccable customer service. If possible, I would rate them 6 stars!