KindredReviews of livekindred.com

Makes hosting really easy with bedding and cleaners provided! The support team are responsive and helpful, and the app is easy to use. However, choosing stays is quite limited at the moment as the platform is still growing - you need to be flexible with dates and location.

It’s genuinely a game changer for travellers who love to feel at home and part of community of like minded individuals

Kindred is amazing!!!

Is the first time using Kendrid It’s really amazing Service abd concept and the Support team is great. I had a situation where there was a last-minute change in the reservation and took care of me reimbursement for a meal and a hotel so I can’t say enough good things it was a really great experience.

Kindred is an incredible platform! The way home sharing should be. Real people in real homes!

It’s a great service for anyone who is looking to see the world without breaking the bank. Plus, you can host responsible guests in your home and help them having a good time.

I’ve only had great experiences both hosting and being guest at someone’s lovely home.

This platform was once great. Great guests and community. I hosted 70 nights over 2 years, was asked to be in their PR story, but I don’t recommend it anymore. If you want to use the platform as a guest, it can be pretty good. But if you are a host, I would think twice before giving this platform your home. Their operational diligence and approach to safety and care has become comically low. Consistent pattern of failures across four areas: Privacy violations • Dec 2024: A cleaner opened a privacy-stickered cabinet, reportedly while searching for a plunger. The sticker exists precisely so that cleaners message me instead of entering. • Jan 2026: Privacy tapes were torn in two separate rooms — the bathroom and the living room. Not sure why whom. • May/Jun 2026: Privacy tape torn in 2 places. Cleaner opened my main closet, which had a privacy sticker on it, and used bedding there instead of the designated linens clearly labeled in the linen closet and in the instructions. Access and security • May/Jun 2026: Emergency access codes I shared with concierge team for a one-time situation were copied into the permanent access instructions for my home — without my knowledge — across multiple guest stays. I flagged this on Jun 1 and it was brushed off. On Jun 5, the next cleaning team tried to use the dead codes, couldn’t get in, and called me frantically while I had to manage the fallout remotely. • When I raised this with support on Jun 1, I was told adding backup codes to permanent instructions was standard practice. That concerns me more than the individual incident. • This is part of a broader pattern of access problems being pushed onto me rather than handled internally. In Nov 2024 and again in Jun 2026, I was called internationally while traveling because a cleaner couldn’t use the entry app. Both times, your concierge team contacted me without first verifying the credentials themselves. Both times, when they finally tried it themselves, it worked immediately. The entry app has never had an issue. The cleaner simply couldn’t use it correctly. Careless handling and damage • Dec 2024/Jan 2025: Perishable food left to grow mold in my fridge, damp towels left on chairs, items moved and not returned, vacuum left under the TV stand. • Dec 2025/Jan 2026: Pillows damaged and found torn, an unfamiliar pillow left behind, wine glasses left sticky and stored incorrectly. A guest explicitly reported the home was not clean on arrival and that the headboard was loose — your concierge was notified mid-stay and nothing was rectified at checkout. • Jun 2026: several items missing. Was told to hold 7 days before they can open a case. Then told me I need to report before the 7 day deadline. Completely unclear. So much hassle for prob 35 bucks of household items. Feedback and investigation handling • Dec 2024: Rather than using the manufacturing date on the moldy food to identify which guest’s stay it was from, your team emailed all guests across four back-to-back stays — unnecessarily implicating innocent guests and damaging guest relationships. When I’ve raised these issues, the responses have been slow, fragmented, and focused on process over accountability. When issues were resolved at all, compensation came in the form of platform credits — which is meaningless when the host lost trust in the service entirely.