Little SpoonReviews of littlespoon.com

worst experience ever, such a scam. they took my card info and website stopped working, customer service is hard to reach, took me days only through email. They refuse to refund me, and insist to tell me too late to cancel. It’s ridiculous, I didn’t even have a meal selected yet. Their website told me that there is a problem and make sure I’m not being charged. So I tried to contact them the minute I put my card info on their website. My account didn’t even work, my email was not linked. I got charged! Then they refuse to refund me, even their website stated :” We are sorry. We are having problem with processing. Make sure you are not charged and try again. If problem persists, please contact us.” I wasted so much time with them, finally I had to contact my bank. They need to be reported. I have all the screen shots of their website malfunction, and all the conversation through email, and all the attempts to contact them by phone and text. After read some reviews, I realized that I’m not the first customer experience this. Sadly, people like us are all busy moms who need extra hands to help, no one has time to deal with them. We end up to take the lost.

I canceled the subscription plan and never received any notification saying otherwise. I received a notification only from ups alerting me for a pending shipment that had not been prepped yet. I contacted the company and explained my son was allergic and did not eat the food also due to the texture. I have alerted them I had medical notes to provide as well. They refused to cancel the delivery EVEN THOUGH it had not been shipped yet. Upon delivery it was refused and returned to the sender. I contacted the company many times and never received a call back. I received some emails that provide no proof of notification. But no response to resolve the issue. So on top of my sons allergy I also never received the item but they are trying to charge me.

Their subscription notification emails are shrouded as marketing and they are slow to respond, so you end up getting shipped items that you don't need.

They couldn't get cc to run through as they had no box for shipping and billing addresses which were different which is unprofessional Anyway, they figured how to get to run through days later unbeknownst to me, and I found out by receiving an email notifying me that my order was shipping! Well I wasn’t going to be there when they said it would arrive...... and they didn’t care!! No phone support which is appalling!! They choose to hide behind the electronic wall of the internet Customer experience when contacted was about what you’d expect ….appalling! Won’t be in business long at this rate!! And lost yet another new customer from the get go and received another 1 star review Way to go!! LOL

Customer since summer 2022- They treated me like garbage every time I had issues with their poor services. The purées have gotten worse, with awful tastes and the prices went up. They keep blaming it on the inflation, which is nonsense. They used to pack the purées on cardboard trays, and now they just throw them all in a brown bag. Incredibly greedy. If you have awful customer service and disgusting tasting products, you have no grounds to increase prices. I’m done with them for good.