Little SpoonReviews of littlespoon.com

Charged my credit card fraudulently.

They have been emailing me about using their service. Their advertisements don’t instill faith in anything about them because they say that Black Friday comes before Thanksgiving. Why would I introduce my child to anything that can’t get it right?

Auto ship was sent to old address after a move and many skipped deliveries. When I contacted customer service they offered a 50% credit. In the end I’m out nearly $250 no food no money and I’m disgusted with this company, robbing a single mother!

Parents Beware, I was unhappy with my baby blends as they were bland and my baby enjoyed none of the food. At the time I could only see the option to pause membership versus cancel. So I paused membership for 2 months. Being a busy mom with multiples it slipped my mind to call and cancel but I never received notice regarding upcoming order until the day of hours before “cut off time to cancel” they give you until 5pm to cancel day of and I canceled at 9pm. Customer service sited that someone is already cooking my babies food at 9pm @ night!? Baby food I might add that my child is not going to eat because he hates purées and is now 2 months older. This companies unwillingness to work with parents especially during this climate is repulsive. There was no text message no set of multiple emails leading up to remind of the upcoming order. Customer service rep stated verbatim “don’t sweat” they will ensure to text for next order. A joke!

I had an unfortunate experience with Little Spoon. I accessed the website through my phone and had to sign up to view the menu. I made a profile and perused their meal options. After viewing, I wasn't interested in putting in an order - however, when you make a profile you are signed up for a recurring delivery...I called the following morning and shared this information with them requesting to cancel everything. The customer service rep said that I needed to complete 1 delivery order before they could cancel. This felt completely BAIT AND SWITCH - and unethical. I called within 15 hours of making a profile...and they REQUIRED a purchase from me before they could cancel. Part of building your profile is providing card information...also, BAIT N SWITCH - red flag. I kindly shared that when using a phone to navigate their website, you have to make a profile to view their full menu. I sent screenshots, as well. There was a clear lack of willingness to address any of my concerns or provide any assistance. I was met with attitude and indifference. It would have made all the sense in the world to simply close my account (again less than 24 hours after making the account), however, they refused to do this and instead pushed the delivery through...which will be disputed through my bank. I received the food delivery - and sadly, the quality of their food items was akin to the attitude of their customer service teams - bland, uninspired, and lacking in any sense of care. Their toddler plates are extremely dry - making it hard for kids who are still getting their teeth in to really enjoy much. I found myself having to make side dishes to add to their plates (so we don't waste food) so my twins could eat it. I had rosemary chicken and turkey kale dishes delivered. This is such a meaningful industry to contribute to - so many parents out there need healthy food options for their little ones...and Little Spoon really has missed the mark...

My first time with Little Spoon was awful. The package was supposed to arrive on a Wednesday but arrived 2 days later, which is concerning since is a delicate package that needs to be cold. You also only have 2 weeks since day of delivery to use the products, which becomes 12 days if the delivery is late. The worst thing was that the package arrived leaking and multiple baby blends were faulty and leaking. One had a cut at the bottom, another one had a hole inside. When I opened the package every box of babyblend had food on them so it was hard to know which ones were the leaking products that had to be discarded. I ended up getting rid of half of the baby blends. Too dangerous to feed my baby something that may have gone wrong and could hurt him. You are better off buying Cerebelly or Serenity kids Also dont try to contact their customer service. Their mailbox is full and they don’t receive emails.

My sons’s package was left at the wrong house. The delivery company said they won’t do anything to help and to contact little spoon. Little spoon took time to respond and said they will give me a a resend next week….that doesn’t cover him now! The person that the delivery guy said had it, showed the video that no one came. Dishonest company. Waste of money. I needed the food and they are unreliable

1 OUT Of 5. Baby purees are convenient post partum. Solid Meals are sub par and not worth the cost. I could easily make them myself so given the incredibly high cost I don't find much value. 1 Star way to expensive. My last order cost over 200$ and they didn't even notify me ahead of time to change my menu or that it was shipping. I was out of town and the food went to waste. Customer service is 0/10 star.