O O.
Good frame, bad mattress, customer service doesn't exist
I got the twin xl. I love the bed frame. The mattress was basically a mattress pad. I would say skip the 'mattress' and get your own. Customer service doesn't exist. I contacted them to return the mattress and they never responded so I ended up keeping it and ordering two mattress pads to put on top. If you are on the fence or want to take advantage or the return policy..try somewhere else. Two Stars are for the frame but the cost of the mattress for it to be a mattress pad and the lack of customer service is the reason for the lost stars.
Response from Little LifelyOct 15, 2026
Hi O OC, Thank you for sharing your feedback. We sincerely apologize for your disappointment with the mattress and for not receiving a response from our customer service team. We understand how frustrating this experience must have been, and this is certainly not the level of service we aim to provide. Your feedback will be taken into consideration as we work toward future improvements to both our products and customer support. Thank you for your patience, and we’re sorry we fell short of your expectations.



