ListenClear Reviews | Read Customer Reviews of listenclear.com

ListenClear Reviews | Read Customer Reviews of listenclear.com

ListenClear reviews

637 approved reviews, newest moderated first

Alicia B.
Mar 14, 2019
I never purchased the hearing aide
I never purchased the hearing aide, didn't wk for me, I unfortunately lost one so returned they actomatic, debited mu HSA card on file eith them i had no knowledge of the charges until several months later over 900.00 i paid for a worthless product!! Never Again
Response from ListenClearMar 18, 2019
Ms. Braswell- Because you lost one of the hearing aids, you are responsible for paying the cost for the unit. If you need any help, please call Customer Service at 888-320-0424 Monday through Friday from 9 a.m. to 7 p.m. Eastern and they would be happy to help.
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dennis m B.
Mar 14, 2019
Takes a while to get use to them but…
Takes a while to get use to them but for the quality they cant be beat and the price is right.
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Robert J W.
Mar 14, 2019
Dont like them
Dont like them. There product doesnt work.
Response from ListenClearMar 18, 2019
We're sorry you're having an issue with the hearing aids. We can reprogram the hearing aids to a hearing test or to your specifications. This is a free service and we pay for the shipping both ways. If you'd like us to do this, please call Customer Service at 888-320-0424 Monday through Friday from 9 a.m. to 7 p.m. Eastern and they would be happy to help.
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Sharon C.
Mar 14, 2019
My husband has seldom used them
My husband has seldom used them. But when he does they help a lot. Whenever I call listen clear they are very helpful. I would recommend them to others.
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Michael J D.
Mar 14, 2019
Too expensive
Too expensive, don't work that well. Customer service is good, however.
Response from ListenClearMar 18, 2019
Mr. Dunn- Because part of your hearing loss dips past 80% loss, the hearing aids can only help so much. If you need any help, please call Customer Service at 888-320-0424 Monday through Friday from 9 a.m. to 7 p.m. Eastern and they would be happy to help.
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Candido P.
Mar 14, 2019
First few weeks they worked fine
First few weeks they worked fine. Then there were issues with the hearing aids. They wouldn't work. Sent them back took a while to get them back, when they finally arrived had issues again. Have not used them in over a year.
Response from ListenClearMar 18, 2019
Because of how quickly your hearing aids declined, it is probably a cleaning issue. The tips need to be cleaned once a week. Take the white tips off the receiver wires and wash them in soap and water. Make sure the tips are dry before you put them back on the wires. The ear buds also need to be changed every four to six months. After that, the silicone starts to break down physically and ability-wise. This can lead to the hearing aids working intermittently, feedback from not fitting well, or not clicking onto the receiver wires like before. You can order more online at https://www.listenclear.com/product-category/tips/ or through Customer Service at 888-320-0424 Monday through Friday from 9 a.m. to 7 p.m. Eastern.
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Joseph F A.
Mar 14, 2019
THIS WORST COMPANY I HAVE EVER DEALT I…
THIS WORST COMPANY I HAVE EVER DEALT I SENT MY HEAR AID BACK TO GET REPAIRED AND THEY SAID THEY NEVER GOT THEM BUT KEEP ON CHARGING ME
Response from ListenClearMar 18, 2019
Mr. Alabek- When you scheduled the repair in August 2017, you insisted on shipping the hearing aids yourself. When the hearing aids were lost in shipment, Customer Service advised you to file a claim with FedEx because you sent the package. Since then, ListenClear has not heard from you. This is not a ListenClear issue- this is a FedEx issue. Thank you.
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Linda H.
Mar 14, 2019
Not everything was as told when…
Not everything was as told when purchasing. Was supposed to get free batteries for life however they didn't way I had to pay postage that made it about the same as purchasing locally. Wasn't told about deductible on insurance. Have asked for statements and didn't receive.
Response from ListenClearMar 18, 2019
Ms. Houston- The Battery Program is optional. We offer a month’s supply of batteries (eight) every 30 days for a shipping and handling charge of $6.95 per month. You can start and stop this program at any time. The batteries are also able to be bought locally at most stores or online. If you need any more help, please call Customer Service at 888-320-0424 Monday through Friday from 9 a.m. to 7 p.m. Eastern and they would be happy to help.
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