Paula
Hey - I can HEAR you, I'm right here!
Honestly, this company is totally customer oriented. The reason I contacted them in the first place is because a friend of mine had purchased hearing aids from them and told me about it. I liked the fact that the aids were affordable and my friend was pleased with her purchase and most important, she could now hear me when we were having a conversation. HOWEVER, I couldn't hear her (I took a lip reading class when I was in 3rd grade, but it didn't help now). So I took advantage of their program which allowed me to pay in installments and I'm a happy camper I tell you. These people are available as far as I know, 24/7 as I've called them at all hours of the day (or nights) - mostly to order extra batteries - and their Customer Support Department people are always available and so extremely helpful. If you're having problem hearing, I can assure you that this is the company you want to contact. Although I have had no problems with my hearing aids purchased from Listen Clear, (and neither has my friend who originally told me about Listen Clear) their policy, as I understand it, is there if a problem, they'll make it right. For once in my life I made the right decision. You could ask my ex-husbands but they're all dead now so you'll have to take my word for it.



