LINSY HOMEReviews of linsyhome.com

Tye samples are lovely and the website was easy to manage

Great couch

Great experience prompt shipping, ETA and product. Excellent design.

Customer service was excellent. They were very helpful, and took care of the issue I had to my stratification.

The comfort is not pleasing and we also receive a stain on it when we open up just one box. Im trying to return it but it is like pulling teeth. There is no customer service and when you call 1-838-943-0677 to speak to some to start the return process the mailbox is full. After starting a chat on the website it mysteriously is not working and now I'm doing everything by email which I have. I was sent an email stating my ticket is closing because i haven't responded to them in a week after responding to them daily and I have screenshots and emails to prove that I had been responding but it seems whoever is helping me is clearly hesitating and I believe it is so I can go pass my 30 days so I cannot get a refund. I WILL NOT BUY. ALL I WANT TO DO IS RETURN THIS SO I CAN MOVE ON BUT IM NOT GETTING ANY HELP FROM THIS COMPANY. DO NOT BUY!!! NOT WORTH THE FRUSTRATION AND CHECKING MY EMAILS IN THE MIDDLE OF THE NIGHT TO SEE IF I WAS SENT AN APPROVAL. ALSO I SUBMITTED A ONE STAR REVIEW ON THEIR WEBSITE THAT DID NOT POST AND IM PRETTY SURE THERE ARE PLENTY OF REVIEWS LIKE THIS THEY WILL NOT POST. I WILL NOT RECOMMEND THIS COMPANY.

The good: ~ Easy setup ~ Looks good ~ Storage (the reason we purchased) ~ Configurable ~ Washable The bad: ~ One leg came damaged and won’t screw in straight. ~ No customer service phone number. Will have to try to resolve through email. Not a customer service convenient method. ~ Back cushions aren’t wide enough. We set up a three-person couch. There are gaps between the cushions. The cushions seem to be designed for chairs, so don’t fit properly for couches. ~ Cushions are stiff. Hoping they soften with use.

Overall the couch is great, comfortable and works well. One area of improvement would be adding velcro between the seats and bases, the seats slide easily.

They arrived quickly and they were so easy to put together. They are super comfortable. I love all the options and storage