Linode accelerates innovation by making cloud computing simple, accessible, and affordable to all. Founded in 2003, Linode helped pioneer the cloud computing industry and is today the largest independent open cloud provider in the world. Headquartered in Philadelphia's Old City, the company empowers more than a million developers, startups, and businesses across its global network of 11 data centers.
Linode (linode.com) has 207 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Also known as
linode.com
Website
linode.com
Category
IT & Communication
Location
Philadelphia, Pennsylvania
Listed on Five Star Index
2026
About these reviews
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The company replied to 28% of reviews.
Latest
Most recent review: October 2026.
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One of the worst providers so far, do not use it, they suspended my account for no reason without giving me my credits back and removed my server along with its data because "I violated TOS" and the account is suspended without any explanation to why, I lost important data that I unfortunately entrusted to linode, I had reached out to customer support and like everyone have experienced. they ghosted me for a month, such a disappointment, their customer service along with pricing is horrible. there are many 100x better alternatives out there.
KK
KONSTANTINOS K.
"Absolutely terrible customer service
"Absolutely terrible customer service. I've been trying to create an account for days now and keep getting blocked for no reason. Despite multiple attempts from different locations and devices, I've been unable to resolve this issue. Linode seems more interested in blocking legitimate customers than providing a service. Avoid this company at all costs."
SR
Sandip R.
They are very slow for VPN
They are very slow for VPN. I tried them on OpenVPN and wireguard. I found them terribly slow while my internet speed was between 20-50Mbps broadband.
SU
Sunflower
Gone massively downhill
Been using Linode for over a decade and they've really gone downhill.
Like the many other reviewers, when I tried to recently create a new account it was immediately flagged and suspended due to "suspected fraud", even after they took my payment information. How does that make sense?
They also silently block outgoing email traffic for new accounts, so if you want to host a website which uses a contact form or something equally basic, you're out of luck.
Finally prices have risen, unacceptably so. Linode used to be great because you could spin up an affordable server without really thinking about budgets - now you'll struggle to find a usable spec for under $30/month.
Are you reading these reviews and listening to this feedback, Linode? Because the way you're going, your competitors (Digital Ocean, AWS, etc.) are looking mightily attractive in comparison.
EB
E. B.
Er blevet debiteret beløb på min konto…
Er blevet debiteret beløb på min konto af Linode Akamai gennem en periode, sjovt nok er alle beløbene krediteret igen senere med et mindre fradrag. Mener ikke jeg har købt noget hos Linode. Er virksomheden blevet hacket?
SP
S P.
Pathetic, Wasted my time
They have lost their mind, desire to provide service and etiquette.
Tried signing up, got denied. They send vague response to that something to do with proxy or VPN. But proxy, VPN, temp emails etc were never used.
So they essentially declined signup with normal behavioural pattern (landed on there website form their own Google ad) used personal gmail and valid cc.
Then they told me on twitter to send their support team an email with the details. I did and-
I received no reply, from them. They essentially ghosted me.
MI
Mime
Disappointing Hosting Service
Disappointing Hosting Service
NL
Nate L.
Is Linode(Akamai) Red lining?
Linode(Akamai) appears to offer good services, but it is hard to make use of those services if you can't get passed the "denied activation due to activity or patterns associated with fraudulent behavior" automation.
This leads me to suspect that Linode is "Red Lining", that is excluding some from signing up who give valid details(*, **, ***), based on zip code or some other immutable human characteristic, that does not constitute fraud, but is instead based on subjective group and/or class based characteristics based on location.
Red Lining is illegal by the way! It doesn't matter that you use a blackbox AI to do it, it is still discriminatory.
*Signed up using my legal name, high quality credit card payment, correct billing address from a paid GWS email address and GitHub OAuth token, without the use of anonymizing VPN or obfuscation.
**It is entirely possible that their signup automation is so inherently flawed that they haven't kept up with technology(credit card fraud preventive validations). Shortly after my (multiple) failures with signing up with Linode, I signed up with a paid plan though a competitor and was promped by my high quality credit card to verify through their third party UI. This didn't happen with Linode, but it is likely that my credit card's payment validation API requested this verification step, for which Linode(apparently) does not support.
***Linode appears not to have good support for KYC, which is really a requirement if you are in this business, even to verify with TP required ID and a verification step. Likely this is just a case of a failure to support newer tech, which maybe for my purposes is better that they failed to approve me. Maybe I should raise my rating(joking).