Rebecca H.
The app is slow to catch up and the…
The app is slow to catch up and the battery is weak. It goes dead too easily. I paid for a full year of service. I regret it. I don’t foresee me paying any further past that. If you can make improvements to your app, that may change. It sets goals for my puppy. Sounds really cool. Unrealistic. She is way more active.
Response from Link My PetMar 26, 2020
Thank you so much for reaching out so our tech department can help address your concerns! It looks like one of our agents had reached out last week to offer her assistance is improving your battery life. We're sorry if her message didn't reach you! An agent will be calling and emailing again shortly. :) We can also see that your pup is definitely active! The activity goal is only a recommendation based on breed, to help maintain a healthy lifestyle. It looks like you already figured out how to change that level in the app. It looks like you are a great pet parent doing everything you can to keep your pup happy and healthy!




