Link InteractiveReviews of linkinteractive.com

Very helpful and efficient staff answering your questions

I love this security system. It was easy to set up. Customer service is great.The cost is so much more reasonable than other companies I looked into. You get much more for your money. I have so much peace of mind now knowing that our house is protected.

I have received invaluable aid during set up, testing and arming of my system. All the customer service reps have been patient, kind, and qualified to answer all of my questions. 10/10 would buy again!

I have a home in Vieques Puerto Rico that is monitored by Link Interactive. PR had a huge territory wide blackout that lasted days. In that time the Backup battery died and I lost all my programming. Berenice Gregorio took the helm and within a half hour had my entire system restored! Thius saved me hours of manually re-programming. Thanks Bernice and the entire tech team at LINK! Matt

I dealt with Joseph Barker when I.called for information on the Link Interactive system. He did not pressure at all, gave me the information I needed, and informed me of the promotions that were available. A very informative and stess free experience. I have dealt with ADT and Frontpoint in the past- this was the best experience by far!

I installed the new module but forgot to call to activate it. Turns out that you need the serial number of the module, and I was out of town for the next week. I got an email requesting the serial number, and I replied explaining that it would take a week for me to get it. Your tech Berenice Gregory took the time and initiative to research other options, and between Berenice and your shipping dept found the serial number and got my service up and running. Awesome work!

Thank you so much to Berenice and the rest of the team for their great guidance and support on the move to my new home and the deployment of the take over module. Truly amazing customer service experience! Ricardo

We were thrilled to find Brian at the Fort Worth Home & Garden show. We had just walked into the show 10 minutes before we found his booth. On our way there, we were approached by so many "vultures" that wanted to sell us something. We almost left the show, but glad we didn't once we found LINK Interactive! I installed a 2GIG system prior to my current provider buying my previous alarm companies accounts. The new company did not sell or service this system, nor did they know much about it. Recently, it started tripping the breaker so I called my provider and it was going to cost me $85 just to have them come to my home to check it out, plus anything else they could sell me, I's sure! Knowing they did not service this system, I declined their "offer" and figured I would just push through this issue. When I saw the LINK Interactive booth with 2GIG equipment, I immediately went to visit with Brian. He was SO nice and laid back, NO pressure what-so-ever. It made buying brand new equipment a No-Brainer. Thank you for a great system and a Really Great LINK Representative. I cannot wait to get the new additions to my alarm family!