Link InteractiveReviews of linkinteractive.com

Purchased all the equipment on Costco.com and the price for all the equipment I got was about $980 compared to over $2000 from other competing companies. The set up was lengthy due to the number of sensors I ordered but super easy and simple and I didn't even need to contact support. I did need to register my alarm with the local police department but kept forgetting to do that and send them the receipt. After a few month, their customer service agent actually sent me a letter with the application for my local police department along with a pre-addressed and stamped envelope and a check made out to the police department for the exact amount of the registration fee. The letter they included explained that the cost of the registration fee would just get added to my next months $34.99 service fee. They didn't bother charging me for the stamp. The service agreement did have a 3 year contract but it was $34.99/month with video monitoring ($19.99/month without video I think) compared to everyone else that was trying to charge $2,000+ for equipment and $54.99+ per month if I wanted security, fire, smoke, and video monitoring. Contacted support once because I had a limit of 1,000 video clip recordings from motion sensing exterior cameras per month, they said it would cost $5 per month extra to raise the limit to 5,000 clips. They raised the limit for free for that first month just so I can check to see if I would need more than 1,000 (I didn't). Overall I'm extremely happy with the price and service when compared to other competitors.

Joseph has provided excellent customer service for every question I asked him. He followed up both timely and professionally on all my missed calls, emails, and question I had, even if he didn't have an answer right away. Best experience I've ever had with ANY customer service agent in ANY industry I've encountered!

Every time I called, I get great listening ears to help me talk through my home security and automation needs. Links to technical documents have been sent immediately to me, to help me mull over specs, and make a final decision on components to order, or eliminated as not appropriate to how my home is set-up.

It has been a pleasure so far. Great service department and good monitoring.

We feel safe and secure while at home or when away. It was easy to install and is easy to use. There are many options to choose from. Assistance is only a phone call away.

Whether it was researching alarms or installing the alarm, I received excellent customer service. They were always patient with my questions and very helpful. I wish all companies would be his way.

Great system , works as advertised, with many options.

Quick response to my email.