Line2Reviews of line2.com

I tried to called and chatted used hold day with support. The support are lose their network 4 times and only George's who can help me and answer my Question I used full day.And now I can't login to my account my 5 numbers only have 2 working.I reset and reset my password still can't login. Its 1am now and I started to call them at 11am .....And I find out all my 5 numbers after 9pm is NO connected to ringing. 3 numbers can receive sms only another 2 numbers said is not Sign I'm not sure is it lose........one word is perfect match with this company WORST

I have been a customer for over 10 years. Early this year something changed in the way their App worked with my Samsung S21 Android phone. It was very bad. The App had latency with the response times that would last up to 10 seconds in some cases. No other App on my phone had this problem. I contacted them multiple times and it took TWO months for them to acknowledge there was a problem. After that they took another TWO months to say they solved the issue. I followed their instructions to update the App on my S21. However the issue was NOT solved. Their solution did improve performance BUT not to where it was before the unknown changed that caused the original issue in early 2022. The latency decreased from up to 10 seconds to up to 5 seconds. That is still unacceptable performance. I have cancelled TWO of my Line2 accounts because of this issue. Have they solved it yet? NO. Are they working on it? NO. It is very sad because up until this major problem the service was 4-5 stars. Now it is unacceptable. The only reason I keep one Line2 account/number is because I have an older iPhone that works on WiFi that I can use for that number. Very sad to leave this service but I can not justify paying good money in these inflationary times for that type of poor service.

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Honestly I do not receive my phone calls the only way I know a call has come through is if I check company email. Very hard grow a business when missing phone calls.

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