Lincare HoldingsReviews of lincare.com

They have a portal but it’s not consistent, same as the chat. It’s difficult to get life saving supplies and meds. U need communication for this and the portal is there to login in but u cant get everything done.please fix the portal all its functions so i can order,pay and communicate.they don’t fix their own mistakes for orders. I want to give five stars but this is really important they fix this.

This company suck.i didn't recieve supplies but a couple times in going on 3 years and everything i call them i get no answer with recording saying your wait is 23 min or longer.1 dept dosnt communicate with other. I finally get supplies but no bill and just got text saying I owe them but text has link to portal that I have no credential to check on. After I first paid a 1 time fee of 80 plus dollars the billed it again over a year later so I had to report unauthorized use on my credit card and get a new card in mail. These people dont know how to run a business. I dont know if its many satellite offices but it just dont work for regular people and some people nice and some rude and pass you back and forth on phone till you hang up.. good luck.im going to block them. It says Livingston TX but caller ID says Florida and some other state. Same game windstream internet plays with you.

It has been five years since we stopped using Lincare due to their terrible service, wrong orders and incessant marketing calls at all hours. You have to wonder about a company that when you call the first option is for Wrong Orders. We have tried over the years to get them to stop calling us but none of the people calling have any power to make the calls stop, calling their offices, regional managers also don't work. They call with no number showing, leave a VM that cannot be blocked. Five years, everyday. They are a corrupt company cheating the Medicare system and unresponsive to any complaints. DO NOT USE THEM REGARDLESS OF HOW GOOD THE LOCAL SUPPLIER REPRESENTING THEM IS. THEY WILL NOT BE ABLE TO HELP WHEN YOU NEED THEM TO INTERVENE.

They didn't bring needed supplies. They said they were going to and then would not. Over and over. And in the years Mom had service they didn't service the equipment hardly ever.And after I called them and told them they needed to come get their concentrator, they had the nerve a few days later to call my very sick mother on her cell phone and question her. I wouldn't recommend them to my worst enemy. I hope they go out of business.

I was given a 450 dollar bill with no explanation as to why. I disregarded it as it seemed fraudulent as my patient portal was not updated. Nobody reached out, nobody emailed or called, and my balanced remained paid. A few months later I got a letter from a DEBT COLLECTOR looking for money I didn't know I owed. What kind of company operates like this??!?!?

They never sent me a bill and 2 years later turned me over to a collection agency, filed it on my credit report. I got stuck in an endless phone loop over and over again each time I called. I've been hung up on after waiting 45 min too. Turns out they had put me on paperless billing and never told me. I fought it but in the end I owed $900, which was quite a shocker. Then I got another bill, after putting this on my credit car, for $121 and I can't get a hold of a person to talk to because they billed the wrong insurance company. Again, the phone loop and hang ups. They are beyond incompetent and I will never do business with them again.

I returned my complete order in 7/2025 because I changed to a different company. I have had constant billing issues with Lincare. I received an invoice in 10/2025 for that order, so I called and spoke to a manager who assured me she would take care of the charge and I would not get another bill. I received yet another bill today, 12/1/25 which said they would take me to collections if I did not pay. I called billing, held for 25 minutes, spoke to a rep who promptly hung up on me. The billing unit for this company is horrible, and you cannot get them on the phone. This is why I will not do business with Lincare.

Lincare threatening to send me to collections for equipment hand delivered to local store back in January 2025. Was on hold forever so I used chat. Got shut down twice and had to start new chats.