Limited Run GamesReviews of limitedrungames.com

"Limited" run and then the Game gets a physical release at a different "limited" company, and then it gets a regular physical release.. also pre orders sometimes take longer than a year.

I should have looked at this site before ordering from LRG. If rating this business from a scale of 1-10, 3 being incompetent and 10 being superb and customer oriented… LRG is a 1 (one). FAR LESS THAN INCOMPETENT! I bought a game that they have on hand and three months later, the order is still reflecting as unfulfilled. Every month I contact them and their excuse is: we have a new mailing procedure and we are working on mailing your item. It’s as simple as grabbing the game, place it in a box, add a stamp and drop it in the mailbox. WHAT IS SO HARD ABOUT THIS PROCESS??? Do not buy from LIMITED RUN GAMES.

I placed an order for a game that was listed as in stock more than 2 months ago. However, I haven't received any update on when the item will be dispatched. This has been a disappointing first purchase on the site.

I have no idea why theyre so comfortable pushing all these pre-orders and overpromising when only a few of their pre-orders are ever fulfilled, do they have any experience in running a business? they act like covid never happened and its constant supply issues since. There is little to no support for all their orders, the only thing they run is their social media, in other words PR. For me, that gives the impression of taking people's money. Thats a scam. I'm still waiting on my preorder and its been a year. I messaged them on instagram and they said it would come quarter 1 of 2023. Um were on like quarter 3 now. If you recently place an order with them, I highly suggest you get paypal, your bank, etc involved. At this point I'm reporting them to the BBB. And they plan on opening a physical store? Laughable.

Ordered an IN STOCK game and they never shipped it. After 2 weeks I asked about it and they said “it’s in the shipping queue and will ship very soon. I waited 2 more weeks and still nothing so I cancelled. They never apologized, just said that they gave me a “courtesy refund” lol. Not ordering from them again.

Don't buy from them. Charge for preorder and before shipping. Don't expect your item for 1 year. Thanks for taking my money and still waiting for my game. Horrible business practice!!

Buyer beware of both Limited Run Games and Sezzle!! I canceled an order that i made through Limited Run Games for TMNT Radical Edition (PS4), that kept being delayed month, after month, after month. I was informed by Limited Run Games that i would receive my refund through the third party Sezzle, which i made my payments through. I reached out to Sezzle live chat support, letting the associate know that i've only received 1 out of the 4 payments that i made through them but, i was informed that i would receive the full amount in total. I was then informed that my case would have to go to another technical team for a "deeper dive" into the refund. I will never order from Limited Run Games again, nor will i use Sezzle as a payment option. Both companies are scams and both customer service options completely suck!

I pre ordered the Jedi survivor collectors edition the day it went on sale. The game released today and they barely decided to ship my order yesterday with an expected delivery a whole week after the game releases. The only thing they actually made for this CE was the steal book and they still couldn’t get it out on time. Don’t Pre order from them if you want to play a game on Day 1 or even week 1. If they were to refund my shipping fee then that would at least make things better but still I do not understand why they take so long with the shipping. As I am writing this my package still has not moved from their warehouse. Out right lazy company.