anon
Package sent and not delivered…
Package sent and not delivered appropriately. Left on bin and likely stolen. Over £100 worth of swimwear. No refund and reorder. Will not be using this firm again. There is no security in their delivery process. Just left outside of house.
Response from LilyeaseJan 7, 2026
We’re very sorry this happened. While delivery is handled by the courier, we’d love to help you file a complaint and offer a discount on your next order as a token of our apology. We truly value you as a customer—please contact our customer service so we can assist. 💙