Lil TrackerReviews of liltracker.com

Jonathon was quick and clear in communication. They quickly understood my need and were happy to help out with little expense on my side and processed what I needed quickly and helpfully. Really good customer service and understanding of my need.

I recently purchased the 4G GPS Tracker ProX Smartwatch for Kids, and I couldn’t be happier with it! This smartwatch gives me peace of mind, knowing I can always check my child’s location in real time. The GPS accuracy is excellent, and the 4G connection makes tracking fast and reliable. The design is kid-friendly, comfortable, and durable, so my child enjoys wearing it every day. I also love the safety features—two-way calling, SOS button, and secure geo-fencing alerts, which notify me immediately if my child leaves a safe zone. Another thing that really impressed me was the customer support service. I was pleasantly surprised to find that real, qualified people handle support here, not just limited AI bots like in many other companies today. The staff responded quickly, professionally, and were extremely polite and attentive. That alone makes the whole experience even more positive! The battery life is impressive and lasts much longer than I expected, even with frequent use. The touchscreen is bright, responsive, and easy for kids to navigate. Overall, this smartwatch is a perfect combination of safety, communication, and fun for kids, while giving parents real peace of mind. And with such excellent customer support, I can confidently recommend the 4G GPS Tracker ProX Smartwatch for Kids to any parent who wants to keep their child safe and connected.

So we have purchased two lil trackers for our kids, the old one is too old to have some connection issue so we decided to get her a new one. The new one works so far very good, met our expectations with low price, especially with awesome experienced and knowledgeable support team. Very good substitute of A for little kids.

Postage to UK was really quick with Royal Mail tracking. Ordered kids watch and additional locking strap, great quality and items as advertised. Couldn't figure out the locking strap, customer support were excellent - pleasant, polite, quick and detailed responses. Would recommend!

The watch itself is amazing and does everything it says it will to a high standard. It’s been very useful. However what has blown me away has been the customer service and tech support. Nothing is too much or too difficult to work through from the opposite side of the world no less (NZ). They are an amazing company!

The representative was quick to respond to my contacts, once even contacting me after your office had closed, which was much appreciated. In speaking to me the representative was patient in providing all of the information I needed to resolve my issues.

I purchased this for my husband who has dementia. It seemed to have everything I was looking for since he no longer understands how to use a phone. The locating feature is "meh", not terrible but not super accurate. It only updated every 10 mins. That's an issue if you're using it as a tracker. The fall detection is wonky. One night my husband stumbled while I was in the room with him & the watch made a chiming noise but it took 15 mins to send a notification to my phone. Which admittedly is better than not knowing at all... but not ideal. The customer service is fantastic & quite helpful. He told me that it is a "communication device" & he's 100% correct. If you're wanting a phone-type device, it's great. If you're wanting a wearable GPS tracker with fall detection, I wouldn't recommend it.

I received my watch and had some issues setting it up. I spoke with Adam, and he spent over half an hour helping me set up step by step, going above and beyond to review other features of the watch. Glad to know the company stands behind its products and is willing to help its customers have a great experience.