Rae B.
If your dog had surgery
If your dog had surgery then this collar is a must-have. We found it to be helpful so he can't scratch his eye when it starts to itch and it was far better priced than on other platforms.

We are incredibly grateful that you took the time out to share your feedback with Lilly & Max. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!Please notice: Shipping delay may happen occasionally, especially during the current situation. We will make our best effort to help you out of any problems you have during the transaction.
Lilly & Max (lillyandmax.com) has 54 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Rae B.
If your dog had surgery then this collar is a must-have. We found it to be helpful so he can't scratch his eye when it starts to itch and it was far better priced than on other platforms.
Amina H.
First time ordering from Lilly & Max and we are satisfied. The prices are better than many of our local suppliers are asking and the customer service was very friendly.
Jon S.
I ordered a 4XL TheDogFace Dog Raincoat & Windbreaker - Snowfield for my 80lb 13 mos old Golden and it came in about 2 weeks. I ordered the 4XL based on the size chart. The jacket fits but it is snug. When he runs the velcro tends to come undone. I contacted the company about an exchange and they were very helpful in getting me the appropriate size. I went with their largest size in 5XL at a very low extra cost and I was able to keep my original order. I will be using it as a gift for a friend! Thanks!
Myra K.
Exactly what we needed! I think I have made some cones we have borrowed four or five and bought at least three trying to find something that does not make our cat miserable and also keeps him from biting himself. I saw the flat one from Lily and Max and thought this might do the job. It is perfect. Not only can he not reach his body to bite but he is perfectly comfortable in it running around the house, eating, drinking and sleeping using his new Elizabethan collar for a pillow. I am so glad I found your product!
Response from Lilly & MaxAug 23, 2021
Hi Myra, Thank you for your feedback! Our team is very thrilled to hear that you like our product and our service. That's great! Please know that we’re here for your best look ever! Best, Team Lilly & Max
Vivian N.
The only issue I had was I never received an email confirmation. After several days I started backtracking. I found the sale on my credit card and had to research the name of the seller, which was not Lilly an Max. I sent an email to find out what was going on and received an extremely quick response. I was very pleased with that and my item arrived the next day. I’m very happy with the quality and the quick response when I had questions.
Response from Lilly & MaxJul 20, 2021
Hi Vivian Thank you for your feedback! Our team is very thrilled to hear that you like our product and our service. That's great! Please know that we’re here for your best look ever! Best, Team Lilly & Max
Geraldine
This is the best for my dog. She wears her "necklace" all the time with no problem. Worth the price. Fast delivery. Friendly service.
Response from Lilly & MaxJul 12, 2021
Hi Geraldine Thank you for leaving a review. It's great to hear that the dog recovery collar has been working well for you. That's awesome! Please know that we’re here for your best look ever! Best, Team Lilly & Max
Kevin M.
Lilly & Max are great. The collar is great and our cat ended up putting a hole in it. L&M delivered a replacement for free. Thank you. Kevin Reply to L&M Again thank you and I endors your product. Thank you for your continued support. Thank you. Kevin
Response from Lilly & MaxJul 12, 2021
Hi Kevin I hope you're having a great week so far! Thank you for providing us this feedback. We sincerely apologize for the inconvenience this has caused and we appreciate your understanding in the matter. Please feel welcome to reach out to me with any questions you may have and I would be more than happy to help. Sincerely, Team Lilly & Max
Julie S.
They were very accommodating. I was misled about a product and let them know The way it was worded on their website. They changed the wording and sent me a decent consolation gift for my troubles. I'm satisfied.
Response from Lilly & MaxJul 12, 2021
Hi Julie We really appreciate you taking the time out to share your experience with us. Our team is very thrilled to hear that you like our product and our service. That's great! Please know that we’re here for your best look ever! Sincerely, Team Lilly & Max