Eli Lilly andReviews of lilly.com

He tenido problemas con la pluma de aplicacion del producto Moujaro, solo en la dosis 7,5 , Es decir las primeras dosis desde septiembre hasta marzo, perfecto la pluma y los resultados del producto. Desde diciembre, enero y febrero 2026 falla la pluma en la última dosis lo reporto al servicio de supuestamente Calidad de Laboratorio Lilly y por supuesto la responsable soy yo - según ellos, primero que yo no sabía usar la pluma después de usarla correctamente por tres meses y ahora con la siguiente incidencia pluma defectuosa. Quiero hacer notar que el producto ha sido el adecuado y he tenido los resultados esperados con muy pocos efectos secundarios y ahora estoy aplicando me 10mg/dosis y perfecto tanto el producto como la pluma de aplicacion. Si alguna persona le pasa problemas con la pluma , le invito comunicarlo a Laboratorio Lilly.. Tal vez si más personas lo refiere lo tomarán en cuenta en el Laboratorio Lilly.

If you're looking to use Mounjaro for long-term treatment, don't bother. Lilly are the manufacturers for most UK dispensers and, despite going through 3 different providers, I've encountered 2 faulty pens. The 'fix' is an up to 45 day investigation without replacement or refund so I'm now having to, yet again, go cold-turkey on this medication at a high dose because I cannot afford another dose so soon. The first time this happened, it took almost a week for Lilly to even organise a collection date for my faulty item, by which point I was well out of range for my shot. By the time they would have investigated and refunded/replaced my item, I could have been a month outside of my treatment and had to start from scratch or risk serious side effects. I feel sorry for dispensers who are taking the flak for this, because it isn't their fault, but Lilly are gatekeeping a very expensive and very important drug from people. This medication didn't just help my physical health, but my mental health as well, especially helping prevent me from binge-eating while going through bereavement. Do not consider using high doses long-term, less so for the side effects, more because Lilly will not help you if your product is faulty, they'll just leave customers hanging while they investigate and force you to pay again for medication. Extremely disappointed, distressed and severely mentally impacted by this, for the second time now.

Ho avuto un problema con la famosa penna tirzepatide e ho segnalato la cosa alla ditta produttrice cioè Lilly farmaceutica . Dopo qualche giorno mi viene risposto che assolutamente è una mia negligenza e la penna è impossibile da sostituire.. vorrei chiarire quanto segue : io non ho chiesto la sostituzione e queste persone senza avere materialmente la penna difettosa hanno solo fare congetture e scrivere che è colpa mia perché non so usarla oppure l'ho tenuta male e quindi non l'avrebbero cambiata. Ripeto: non ho chiesto la sostituzione non ho chiesto altro che un'indagine approfondita e informazioni riguardanti la penna ..bolle che non dovevano esserci, perché devo iniettare questo liquido nel mio corpo. Un medicinale che costa moltissimo ed una ditta multimiliardaria così importante non dovrebbe comportarsi così poco professionalmente e fare la figura dei poco di buono.

Why is zero stars not an option? Stay well away from this company also sold me a faulty mounjaro pen with 1 dose inside!! They refused to admit liability as other reviews have stated... Absolute scammers

He tenido la sospecha de que mi pluma de Mounjaro estaba en mal estado y me han mareado, pidiéndome que la deje en la farmacia y no si quiera han ido a recogerla porque no tienen ninguna incidencia de ese lote. Una atención al cliente de cero para un producto de más de 350 euros. Le pediré a mi endocrina que me cambie Wegoby .

Extremely frustrating experience from start to finish. What shocked me most wasn’t just the cost, but how quickly things go wrong when you actually need support. The product itself didn’t perform as expected, and getting any meaningful help felt nearly impossible. I spent a long time trying to reach someone who could actually resolve the issue, only to be passed around or given generic responses. For something that directly impacts people’s health, the lack of accountability is honestly concerning. It gives the impression that once you’ve paid, you’re on your own. Definitely not the level of care or reliability I expected. Would not recommend.

I recently bought a couple of mounjaro pens. When I came to use the 2nd pen, it wouldn't release the primer dose, the top wouldn't press in. In short it was broken inside. I contacted my supplier who told me to phone the producers, I did this and got a 45min cross examination via the phone. A few weeks later I recieved an email basically telling me they wouldn't replace my pen, as I'd over tightened the knob, which was rubbish. They don't wish to accept any liability as a company, they care very little for their customers, all they want is the money.

Esperienza negativa durante la giornata di visite quicare io prevengo a Varese. Tempi di attesa lunghissimi e gestione del personale davvero scadente, con atteggiamenti anche poco cortesi. Mi ero prenotata perché pensavo di ricevere alcune informazioni utili. La visita è durata meno di cinque minuti, il mio medico ha confermato che i dati ricevuti non avevano alcun valore, rendendo tutto una perdita di tempo. i medici comunque erano gentili e professionali, nonostante una delle signorine con la felpa rossa faceva segno di mandarmi via. Veramente scandalosi.