lilipretty.comReviews of lilipretty.com

I am trying to get a refund because of the complete misrepresentation of the cardigan that I bought from them. I paid on Paypal but they haven't acknowledged my complaint. Never buy from them again or anything that takes 20 odd days to deliver. There lies the clue.

If I could rate this any lower I would. The quality of their clothing is terrible. It is not anything it "appears" to be on their website. Customer service is even worse.I order and i received for almost a month and if you email them no one answer and i report to paypal and the sige answer me i will not order them anymore.

If I could rate this any lower I would. The quality of their clothing is terrible. It is not anything it "appears" to be on their website. Customer service is even worse. I have been trying to return 3 items and they first offered me $6 refund and I could keep the items .... that I will never wear. They said they could refund me once they receive the items, but do not cover shipping back to CHINA. Or consider customs. They then offered $20 return to keep the items. And now offering $40 to keep the items. I have requested multiple times to pay for shipping back and give me my full refund or just give me my full refund.

If I can give no stars, I would.. I ordered what looked like a beautiful off shoulder dress. It came and was so awful. It looked nothing like the advertisement. Cheap looking and looked like a polyester tablecloth. When I contacted via email, I was told to send in photos and give explanation of why I wished to return it. I did. I then received an email that gave me 3 choices; 1, ship it back to China at my own expense. 2, Get a $3.00 refunded to me, and keep the item, 3, Get $3.00 off another item. BEWARE, it’s junk.

This company blocks bad reviews on its website. Items are described in a misleading fashion. For example, I bought a dress that said the top part measured 34 inches when in fact it measures 20. When I tried to return it I was advised not to since shipping to China is very expensive. They do not offer to return items to Illinois, where items are shipped from. They will not refund your total amount, they offer a "$15 refund at most." I escalated the case on Paypal, I hope to get my money back.

DO YOUR RESEARCH BEFORE YOU BUY! I should have! I ordered 2 dresses on 8/21 and received them 10/3 - well after the event I needed them for had passed. I inquired several times over the course of 2 months about my order and was asked, "please don't email us anymore they will come" When I received the order I asked for a refund as I no longer needed them and they responded, "We can refund you 6$ as compensation at most and you keep the items,is it ok? NO, NO this is NOT OK!!! Spend more money and do business with a company that actually cares - this one does not.

I received a completely different item than I ordered and the company is being a nightmare about it. They refuse to correct it and are saying I received the right item. It’s not even close to the same thing, it’s a different pattern. I ordered a 2 piece pant and shirt set and they sent me a very ugly jumpsuit. They keep telling me “we suggest you keep it as the shipping is going to cost you a lot to send it back to us in China.” They’re completely unprofessional and scam artists.

Terrible quality, wrong size, refusing to refund. This place is a scam. I wish I saw these reviews earlier! Lost around $200.