Any questions about your order, please contact us through the e-mail [email protected]
lilipretty.com (lilipretty.com) has 392 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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392 approved reviews, newest moderated first
Trisha R.
Do not order!! Took over a month to have my order shipped, after I contacted the company to cancel my order. Received my order, and the items are very very poor quality.
Response from lilipretty.comSep 26, 2024
We apologize for the inconvenience. We have contacted you by email and hope to help you solve the problem. We look forward to your feedback.
Tristan P.
The shipping was late. It would have been nice to get a note from the website.
michelle O.
Do not order! Unless you plan on keeping it! The website makes no mention of the return policy being that if you don't like, you send it back to China all fees and postage at your cost. For a $80 order they offered me a $7 refund to keep the items. You get stuck with items you don't want... I will never order again!
Response from lilipretty.comSep 26, 2024
We are sorry for the bad experience. We have contacted you by email to follow up on your issue.
Ange-Julie
Ich bin sehr unzufrieden mit der Bestellung stornieren nicht möglich sowie Rückgabe der Bestellung mein Geld ist weg
Response from lilipretty.comSep 26, 2024
We apologize for the inconvenience. We have contacted you by email and hope to help you solve the problem. We look forward to your feedback.
maureen W.
The items took over 4 weeks to arrive. The quality is poor. I inquired about returning the items and have been hassled at every turn. I have to pay to return items to China and only if they receive it will they refund the money or I can keep it and get $14, despite paying significantly more than that. This is a Chinese company that doesn't practice by US or European standards. This company is not worth the hassle!!!
Response from lilipretty.comSep 27, 2024
We are sorry for the bad experience. We have contacted you by email to follow up on your issue.
Mara
ho ordinato ma non consegnano, rimborsata
Response from lilipretty.comSep 27, 2024
Dear, Thank you for contacting us and sharing your experience of purchasing the product. We understand that you are frustrated with our delivery time and we apologize for the inconvenience. After you place an order, it usually takes us 1-7 days to prepare the items, and then we will send the items as soon as possible. There are two types of logistics transportation: standard transportation and expedited transportation. You can choose the logistics method when placing an order. We strive to provide high-quality products and excellent services. Unfortunately, we failed to do so this time. Your comments are valuable to us. We will feedback your problems and strive to make new progress in the delivery process. Thank you for your understanding and wish you a happy life!
Wink W.
Wonderful selection of clothes and swimwear. I was a little nervous about purchasing from Lilipretty after having a horrible experience with another retailer, but my garment fit well and was of great quality.
Jonleen E M.
expect your order to come in about 1 month. it took about 7 days to get a shipping confirmation after purchase, then another 3 weeks for the item delivered. Overall the item I ordered was good.