LightsdaddyReviews of lightsdaddy.com

Terrible service...avoid this company! I had an awful experience with LightsDaddy. I placed an order and waited over a week with no tracking information and no communication. I emailed them multiple times and even tried calling their phone number — no one responded. Another full week went by with complete silence. Only after I told them I would dispute the charge did they suddenly decide to respond. Magically, I received an email saying my order was refunded — nothing before that, no explanation, no apology, no attempt to help. This company clearly ignores customers unless you threaten a dispute. That is unacceptable and extremely unprofessional. If they treat customers like this before shipping anything, I can’t imagine how they handle real problems. Bad communication, bad service, and zero accountability. Do yourself a favor and buy elsewhere.

Poor communication. Terrible return policy.

I would give this company 0 stars. I ordered a flush mount chandelier and it came damaged. The company states on their website that they have an easy returns process. I have been trying to reach them for weeks via phone, email and chat box with no response. Now I am stuck with a damaged item that I can't use.

If I could give 0 stars I would. I ordered from them nearly 2 months ago. They contracted the delivery to some sort of Amazon service who delivered it to the wrong address. I have emailed them 7 times. They responded twice telling me to look around my property for the package. The photo the delivery service used to confirm delivery shows it's not my house. I have called them, it only goes to voicemail. They have stopped responding to all of my emails. I have asked for a refund, no response. I'm pretty sure this is a sham company. I do not recommend ordering from this company. Stay away. You've been warned.

Ordered a canopy replacement top, wrong size, emailed 3 times called 4 times and can only leave message, they continue to send me emails completely ignoring my order problem, terrible fly by night outfit

I ordered Heath Zenith Security lights and I received security lights from a company by the name of Globe. I called customer service and got the runaround. I sent two emails with no response. Please do not order from this company because if you want to return the item they really don't want you to return it. You've been warned!

I ordered 4 lights and only received one. I emailed, I called, I sent a Facebook messenger for three days before somebody finally answered the phone. Customer service is awful. The lights are overpriced. I paid more for one with this company and I got four on Amazon for less. I do not recommend ordering anything from here.

I realized I could get a better deal elsewhere, so I tried repeatedly to cancel the order within minutes of placing it - but your online cancellation process wouldn't go through. So I emailed and explained the situation, but was told I had to be home when the package was delivered in order to not accept it - really difficult to be home when you have no idea when it's being delivered. Apparently that's the only way to get a full refund and we missed the delivery, so I'm stuck with the lights.