LightsandhomeReviews of lightsandhome.com

Ordered a $2k chandelier in August. Was told it would ship in 2-3 weeks. Received notice that it wouldn't ship until November so tried to cancel my order. Emailed them for over two months trying to get order canceled. No response. Filed a claim with Amex to stop payment. Company wouldn't return the payment to Amex. Amex now says it has been too long so won't issue a refund. Absolute nightmare to deal with and I am out $2k and have no chandelier. Worst company ever. They don't even have a phone number to call and someone from the hello@lightsandhome barely responds if at all.

Returned two unopened pendant lights and still haven’t received a refund. The lights were received 7/26 and now it’s September with no response. Also a chandelier I purchased was missing a piece to build it. It’s useless and they are no help. I will never purchase from this company again. Spent over $800 on light fixtures and nothing to show for it.

got a light delivered broken, so i contacted customer service. they notified them that it arrived broken and they promptly responded saying they’d send a replacement right away. the manager emailed me saying the order would be pushed and shipped 2 days later. 2 weeks later, nothing. i told them that it was for a flip property and needed it asap. emailed them again asking where it was. no response. told them i’d reverse the charges if i didn’t get a response. well, i didn’t. didn’t get the light, either.

Placed an order the end of May. Only 2/3 items were shipped with no warning. I followed up and they said the 3rd was back ordered and they’d ship it 7/12… it’s not 8/24, there has been no communication.. and no freaking light…

BEWARE:I purchased a solar light and it did not work at and they did not want to refund me at all so don’t waste your time or money

I would never recommend dealing with this company. It's been over a year and I am still out $390 for 2 outdoor wall lights and an outdoor post lantern which was supposed to be delivered by in 2 days and never showed up for 10 days and then I refused the order and asked for a refund. When I finally got someone to respond to my email, they told me to dispute it with my credit card company. Well that didn't work and now can't get anyone to answer the phone. Stay clear from this company as service is really poor and they just take your money and not deliver a product.

Zero should be an option. Their website is live but their phone numbers don't work. I just received a product I ordered 8 months ago and cancelled and I cannot get it returned or refunded. Absolutel scam.

Junk returns are a joke $30- $100 return restocking fee