LightninggaragedoorReviews of lightninggaragedoor.com

Absolutely awful experience. Our spring needed to be replaced. They have on their site 15% off for spring replacement. I was never offered the discount. Their repair man did not have a bracket to properly fix our door and proceeded to drill through the door, leaving bolts sticking out of it, cutting the bolts unevenly. They want payment ahead of repair and do not do what is right to fix the issues they caused. Stay away.

I would give them a zero star if that was an option. This company is straight up a scam! After dealing with them I do not believe they are a legitimate company. I got their number through a google search. I called them and they immediately sent a technician out to my home. The technician first quoted us a price of 600 to 700 to fix our garage door. Our door would not open automatically, we were having to open it manually. This is what we wanted to be fixed. He wasn’t supposed to do anything without telling us how much it would cost first. Because we had limited funds to pay him with, so we wanted to be sure we had the money to pay before he did the work. He did the exact opposite. According to him he put new springs on the door, which it didn’t need because we had just replaced the springs, and he also said he put new cables on the door. He then told us that instead of us owning him 6 to 700.00, we now owed him 1,400.00 and our garage door still didn’t work. We were then told in order for him to actually fix the door so it would open automatically again, that would cost 3000. We did not have this much money. I tried to call his manager to resolve the situation. The technician became very irate, and confrontational when we told him we were not paying the 1400 because he never told about the price increase before he did the work he claimed to have done. I was never able to speak to a manager and the technician finally decided to accept 1000 as payment because that’s all we had. So we were out 1000 and our garage door still didn’t work. The next day we called a local company who came out and had our door fixed within 30 minutes and charged us 125.00. Lightning Garage Doors was at our house maybe 45 minutes, took us for 1000, left our door still not working. This company is clearly a scam!!! I’m going to file a complaint with the BBB!

I called them for a free estimate. They came and charged me $48 for a "service call." Their estimate to replace a 0.5 HP motor was $799 with 25% (senior discount). I asked about new rollers to quiet door some. He said $79 per roller (i.e. $800 per door just for the rollers). I got another estimate (actually free) for $500 for the motor and said new rollers were about $12 per roller. I then did my homework on Lightening Garage Door and saw that many have been ripped off!! Do your homework!

Very deceptive charged $3200 to replace garage door springs, pulleys and garage door opener. Would not give an estimate. Lesson learned, never use this company

If I could give 0 stars I would. Complete rip off. Charged me $1824 after he replaced my springs and pulleys. He burned up my motor by running the door up and down for 2 hours. Then tried to sell me a new motor. I told him to leave. I’ve filed a dispute with my bank credit card.

I had 2 garage door openers installed in January. One of the operating buttons did not work. I have called numerous times and they never return my call. Now one the brackets broke. Left another message was told "will be escalated to upper management". I still have not heard back. I'll be taking them to small claims court.

Predatory practices: We were charged over $2,500 for what should have been well under $1,000. Avoid at all costs.

This company is a rip-off; they took my money but didn't repair my garage door. The guy disconnected the motor and told me to open and close the door manually for $450.00. They were rude and refused to refund me or fix the door. Please stay away and contact Garage Door Tech Services! They came and completed the job!