Ulla
Bad experience
Lightinthebox is not kept and pulls things in a long time. Order number: 1509281314892529 I bought 7 item, the 2 was wrong. One item was the error color and the second item was the wrong product. I send a service notice d. 6/11 – and should send them the image documentation, thats is okay. The one item admitted Lightinthebox, was wrong, the other maintained they were real, in spite of the fact that there came an orange and I had ordered a brown. But I could get bonus for one item and compensation for customs/tax. This dialog was running long, for I would not have bonus – then it becomes expensive to shop at Lightinthebox. I sent the suggestion that they could send me two other item instead – but it was not an option. I could then send the items back, but J has paid 300 dk kr.. in customs and tax – had to pay to send the goods back and then wait for the refund of my money. It will have cost me approx. 400 dk KR. So I received any thinf of the money, with shopping by Lightinthebox. I complained, and now starts the circle from the front, where I again must send pictures . I get plenty excuses as to why nothing happens and solicits all the time my understanding. Now I will not be dragged around in this show more. The weary customer



