Eduardo N.
Very good support, five star from me
The software is easy to operate and the support is amazing.

LightBurn is better layout, editing, and control software for your laser cutter. It is a native application written for Windows and macOS.
LightBurn Software (lightburnsoftware.com) has 207 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Eduardo N.
The software is easy to operate and the support is amazing.
Wellington NZ based C.
With every new update, Lightburn introduces new issues. If something isn't broken, there's no need to change it. This software has the potential to be excellent, but these constant changes make it unnecessarily frustrating for users. Disappointed.
Response from LightBurn SoftwareDec 10, 2024
It would be wonderful if you could tell us which specific issues you are having. For every person who doesn't want us to make improvements to the software, there are 1000 grateful users who have requested new features. Please email [email protected] if you need help. We also have a forum with a section on submitting new features open to all.
Giovanni C.
Servizio a dir poco eccellente, avevo un problema con offset sui cerchi, stranamente la macchina si comportava bene facendo dei cerchi singolo ma quando chiamavo la funzione OFFSET e la macchina andava a lavorare, l'incisione interna del cerchio era perfetta ma quando poi andava a tagliare il perimetro, il taglio si presentava leggermente ovale, dopo varie mail avvenute con il supporto di Lighburn, non dico che tutto si sia risolto ma ho preso a conoscenza che quello che faceva è attribuito ad un gioco meccanico che tagliando in senso opposto all'incisione amplificava l'errore...ad ogni modo ora so gestire molto meglio lighburn grazie al supporto ricevuto... GRAZIEEEE
Binary M.
Really impressed with the speed of response to my request for help. Would REALLY appreciate it if they would provide support in running Lightburn for Windows, on Linux Mint using something like Play On Linux, Wine, Bottles, or other similar tools.
Alec N.
⭐️⭐️⭐️⭐️⭐️ Fantastic Support Experience! The LightBurn Software support team is absolutely stellar! They were incredibly fast in responding to my issue, resolving it perfectly on their first attempt. Not only are they clearly knowledgeable, but they were also kind and patient throughout the process. It’s rare to find such a great combination of efficiency and friendliness in customer support. Highly recommend their software and their support team!
Vasco Dalle M.
Helping people. Very kind and quick. Feel of being supported.
Paul T.
very good. easy to use and understand. so many tutorials on youtube. very suitable for beginners like me. keep it up!!!
MIKE H.
I usually don't write reviews, but for me this company deserves one. I can't be how quickly my request for help was looked after. I'm sorry, but whoever looked up my information and answered my questions is worth every cent they make and more. I have never been this pleased with the service from a company that I can remember and I usually remember good service. Great product and fantastic service. Keep up the good work folks, I know I certainly appreciate it. I owe someone there a coffee ☕️. Thank you, thank you, thank you. I will renew my license regularly eventhough the software works fine without renewing it. It's all I can think of to show my appreciation.