LiftopiaReviews of liftopia.com

Response from LiftopiaSep 17, 2015

We are very sorry that you had a problem with our website, policies and customer support team. We try to make our policies clear and require you to read them before completing any purchase on our site, so please let us know what we can do to try to make them more clear. We are here to listen. You can contact us directly at +1-800-349-0870 or [email protected] - we'll be happy to help.

Response from LiftopiaSep 17, 2015

We are sorry for the confusion you experienced on the Liftopia website. Please note that Liftopia is a US-based company and all customers who make a purchase on the website will be charged in US Dollars. We do our best to make this information clear to our customers by displaying "USD" in several places on the website: in the product description, the checkout path, the final order page, and in the email confirmation. As part of our continuing effort to improve our customer experience, we will share your feedback with our company as our way to improve our service. If you ever have any questions or problems with our website or products, please contact us directly at +1-800-349-0870 or [email protected] - we'll be happy to help.

Response from LiftopiaSep 17, 2015

We are sorry for the confusion you experienced on the Liftopia website. Our listed prices should always be less than or equal to the price you would pay on-mountain, but we have no control over what fees your credit card company might charge you separately from your transaction with us. Please note that Liftopia is a US-based company and all customers who make a purchase on the website will be charged in US Dollars. We do our best to make this information clear to our customers by displaying "USD" in several places on the website: in the product description, the checkout path, the final order page, and in the email confirmation. As part of our continuing effort to improve our customer experience, we will share your feedback with our company as our way to improve our service. If you ever have any questions or problems with our website or products, please contact us directly at +1-800-349-0870 or [email protected] - we'll be happy to help.

Response from LiftopiaSep 17, 2015

We are sorry for the confusion you experienced on both the Liftopia website and with our Customer Support Team. Our listed prices should always be less than or equal to the price you would pay on-mountain, but we have no control over what fees your credit card company might charge you separately from your transaction with us. Please note that Liftopia is a US-based company and all customers who make a purchase on the website will be charged in US Dollars. We do our best to make this information clear to our customers by displaying "USD" in several places on the website: in the product description, the checkout path, the final order page, and in the email confirmation. As part of our continuing effort to improve our customer experience, we will share your feedback with our company as our way to improve our service. If you ever have any questions or problems with our website or products, please contact us directly at +1-800-349-0870 or [email protected] - we'll be happy to help.

Response from LiftopiaSep 17, 2015

We are glad to hear that Shawn was able to assist you. Generally speaking if a State of Emergency impacts a customer, we are able to work with the resort and allow the customer to change their lift ticket to another date. Thanks for using Liftopia.

Response from LiftopiaSep 17, 2015

We are sorry for the confusion you experienced on both the Liftopia website and with our Customer Support Team. Please note that Liftopia is a US-based company and all customers who make a purchase on the website will be charged in US Dollars. We do our best to make this information clear to our customers by displaying "USD" in several places on the website: in the product description, the checkout path, the final order page, and in the email confirmation. As part of our continuing effort to improve our customer experience, we will share your feedback with our company as our way to improve our service. If you ever have any questions or problems with our website or products, please contact us directly at +1-800-349-0870 or [email protected] - we'll be happy to help.

Response from LiftopiaSep 17, 2015

We are sorry for the confusion you experienced processing your payment on the Liftopia website. If a transaction fails for any reason, a pending charge will occur. Liftopia drops the charge immediately once an attempted transaction fails; however, it may take up to 48 hours for your bank to remove this transaction from your account. If you ever have any questions or problems with our website or products, please contact us directly at +1-800-349-0870 or [email protected] - we'll be happy to help.

Response from LiftopiaSep 17, 2015

We are sorry for the confusion you experienced on the Liftopia website. Please note that Liftopia is a US-based company and all customers who make a purchase on the website will be charged in US Dollars. We do our best to make this information clear to our customers by displaying "USD" in several places on the website: in the product description, the checkout path, the final order page, and in the email confirmation. As part of our continuing effort to improve our customer experience, we will share your feedback with our company as our way to improve our service. If you ever have any questions or problems with our website or products, please contact us directly at +1-800-349-0870 or [email protected] - we'll be happy to help.