LiftModeReviews of liftmode.com

Response from LiftModeFeb 6, 2023

Hello James, Thank you for taking the time to leave a review. We're sorry to hear that the shipping wasn't up to your standards, but appreciate your recognition that shipping can sometimes be a challenge for many companies. If there's anything specific about the shipping experience that you'd like to share with us, please don't hesitate to reach out so that we can continue to improve. Thank you for your support and feedback. Best regards, Nina and the Liftmode Team

Response from LiftModeJan 26, 2023

Hello Jan, Thank you for your feedback. We're glad to hear that you received your order quickly. We apologize for any confusion or difficulties you may have had with placing your order. We will work to improve the ordering process to ensure a seamless experience for all of our customers. Thank you for bringing this to our attention and for choosing our service. If you have any other concerns or issues, please don't hesitate to reach out to us. Best regards, Nina and the Liftmode Team

Response from LiftModeJan 25, 2023

Hello Macaila, I'm sorry to hear that you are not satisfied with the recent changes to the shipping options. It's understandable that the increase in shipping costs and product prices can be frustrating. I will forward this feedback to the appropriate team for further review. Thanks for bringing it to our attention. Best regards, Nina and the Liftmode Team

Response from LiftModeJan 24, 2023

Hello Winter, Thank you for your review and for bringing this to our attention. We apologize for the mistake with the wrong Certificate of Analysis on our L-Theanine product. We take all customer feedback seriously and want to ensure that all of our customers receive the correct products and lab results. Our team will investigate this issue and take the necessary steps to prevent it from happening in the future. We're glad to hear that you were satisfied with the performance of the products. We appreciate your business and hope you will continue to shop with us. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team at [email protected] or give us a call at 855-228-9993. Best regards, Nina and the Liftmode Team

Response from LiftModeJan 16, 2023

Hello C, Thank you for your review! We are glad to hear that you received your order in a timely manner. We understand the importance of fast shipping and we strive to get your order to you as soon as possible. We appreciate your business and look forward to serving you again in the future. Best regards, Nina and the Liftmode Team

Response from LiftModeJan 6, 2023

Hello Ann, Thank you very much for your honest feedback and for taking the time to let us and others know about your experience. We have had some price increases, particularly with Phenibut, due to increased raw material costs and tariffs. We are in the process of identifying new sources and will do our best to restore some lower prices as we are able. We apologize for any inconvenience these changes may have caused for you and we invite you to give us a call or an email for a discount code for your next order. Best regards, Nina and the Liftmode Team

Response from LiftModeJan 5, 2023

Hello James, Thank you for your review. We're glad to hear that the ordering process was fast and easy for you. We apologize for any inconvenience caused by the shipping process. We rely on the Postal Service to deliver our packages, and unfortunately, we do not have control over their routing and delivery times. We understand that you paid extra for priority mail and it took the same amount of time as first class. We will pass this feedback to the postal service. We value your opinion, and we are constantly looking for ways to improve our service. We hope you will give us another chance to serve you better in the future. Best regards, Nina and the Liftmode Team

Response from LiftModeDec 16, 2022

Hello James, Thank you for your honest review and feedback. We always welcome honest feedback, so we can know where we need to improve and what we are doing right! If you have any further questions, please let us know, and we'll get back to you right away! Best Regards, Nina and the Liftmode Team