Felicia M.
Outstanding service
Outstanding service. Unfortunately something went wrong with my first order and the package was lost. The lift mode customer service did everything they could and got in contact with the delivery company multiple times and went out of their way to keep me updates as well. When they found out the package would not be found again they gave me a refund. It is very much appreciated.
Response from LiftModeAug 22, 2023
Hello Felicia, Thank you for sharing your experience regarding our exceptional customer service. We are pleased that we could assist you with your order, although it is regrettable that your package was lost. Nevertheless, we are delighted to hear that you are content with the resolution of your order. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, Nina and the Liftmode Team