LiftModeLiftMode offers pure Dietary Supplement ingredients in useful amounts directly to purchasers who aren't interested in paying for hype and packaging.
LiftMode (liftmode.com) has 7,574 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Seth R.
I have been a long time customer and have always been happy with lift mode even if the product is a little more expensive. I am very disappointed they are getting rid of phenibut. Especially without notice. A notice would have gone a long way. I feel like I won't use lift mode anymore but can't be certain. Before I was really happy with lift mode. We will see. People could die from a seizure due to being unable source phenibut.
David
I've been a loyal customer for 8 years and they decided to discontinue the product I have been purchasing with no warning. When I emailed a month ago they stated they had no plans to discontinue. I loved Liftmode up until this point but a little transparency would have been nice.
Aaron
No plastic seal this time and cm low every other time its almost to the top not happy this time at all feel rip off another of scoops missing for now on I'm going to record me opening package and if happens again going to have to look else where was very happy with product and company until this purchase
Response from LiftModeOct 30, 2023
Hello Aaron, Thank you for sharing your feedback with us. We're sorry to hear about your recent experience, and we apologize for any inconvenience you've encountered. It's important to us that you receive our products in the best condition possible, and we regret that your recent order didn't meet your expectations. To address your concerns and ensure your satisfaction we encourage you to contact our customer support team with your order details. We will assist in resolving these issues. Your satisfaction is our priority, and we want to ensure that you continue to have a positive experience with our products. Thank you for giving us the opportunity to make things right. We look forward to assisting you further. Best regards, Nina and the Liftmode Team
Dylan V.
I placed an order Friday night, hoping it'd be shipped first thing Monday morning.... but nope. Still hasn't shipped and it's almost 3pm
Response from LiftModeOct 18, 2023
Hello Dylan, We sincerely apologize for any inconvenience you've experienced regarding the delay in shipping your order. Your order was placed after shipping hours on Friday and orders placed after our Friday cut-off time are typically processed on the following Monday. To ensure a smoother experience in the future, we kindly request you to review our shipping hours and cut-off times on our website. Your feedback is invaluable to us, and we're taking steps to enhance our order processing and shipping efficiency. Thank you for your understanding and patience. Best Regards, Nina and the Liftmode Team
Rick P.
I have not received my my package. USPS could not find my address.
Response from LiftModeOct 9, 2023
Hello Rick, Thank you for your review. I have double-checked your order, and it appears that your package was indeed delivered today, on 10-09-2023, to your mailbox. If you haven't received it yet, please don't hesitate to contact our customer service team for further assistance. We appreciate your business and are here to help with any questions or concerns you may have. Best Regards, Nina and the Liftmode Team
Rita M.
UPDATE!! I'M using my review, or actually just updating due to their reply. Let me just say first that I have never dealt with this company prior to this incident. Now with that being said, I'm just confused at to why they got so upset enough to end their relationship with me, that mind you hadn't even started yet, but they said I sounded like a risky customer. I don't even know what that means!!?? Yes, I did get very upset that my delivery wasn't shipped on the day it was supposed to be, but that's only bc I was leaving to go out off town for 3 weeks and I used my sis in laws card to pay for it, and she would be pissed if she got a package after I had left, I was wrong on that part, but I've surely to get already saved she said she got a refund from them today, which they did say they were gonna do. Also, I do want to say they even sent the package, even after refunding, bc she got it off the porch, it has my name on it, so that has to be what it was bc I haven't ordered anything else. So, that was really nice of them. I'm updating this review for a few reasons and I just feel like we had a huge misunderstanding and I feel awful about the whole thing. I am looking forward to trying the stuff I ordered, my sis in laws sister told me about it and said it is very helpful. I apologize to Liftmode for this misunderstanding! OLDER REVIEW!! 09/29/2023 I'm not happy! This is the first time I ordered from this company. They have lied to me, and they responded once to my email. They promised my package would be shipped the very next business day, it's been 2 days and ups is claiming they haven't received the package. Liftmodes shipping email actually said they shipped it in the 3rd of October, but they promised it would be the 2nd. I've explained to them that I was at my brother's house and have to leave Thursday, if it arrives after that, I won't be able to get it. I will not order from them again if they don't fix this and compensate me.
Response from LiftModeOct 4, 2023
Hello Rita, We deeply regret the inconvenience you've experienced with your recent order. Your frustration is completely understandable, and we want to emphasize that your concerns are of the utmost importance to us. Regrettably, there are instances when unforeseen circumstances beyond our control can disrupt our shipping process, resulting in delays, and we understand how frustrating this can be. Regarding your recent order, we have processed a full refund for that. However, we regret to inform you that we have made the difficult decision to discontinue our business relationship. We genuinely appreciate your past support and hope that you find a vendor that better aligns with your expectations. Thank you for your understanding. Sincerely, Nina and the Liftmode Team
Parker
Ordered 5 grams of Phenibut hcl but product came with the lid loose with the powder spilt everywhere. Ended up just tossing due to not wanting to injest unsealed product. Other than that, fast shipping.
Response from LiftModeOct 3, 2023
Hello Parker, Thank you for reaching out to us. We apologize for the inconvenience you experienced with us. Don't hesitate to contact our customer service team with your order number, and we will promptly arrange for a new one to be sent to you. Your satisfaction is important to us, and we are committed to resolving this matter for you as quickly as possible. Warm regards, Nina and the Liftmode Team
Jason K.
The label got messed up and I still haven't gotten a refund for it
Response from LiftModeSep 20, 2023
Hello Jason, Thank you for sharing your experience. We just want to let you know that once we receive your package back we will contact you for possible reship or refund for your order. Thank you for your understanding in this matter. Best Regards, Nina and the Liftmode Team
