LiftModeReviews of liftmode.com

Response from LiftModeAug 4, 2023

Hello Nathalie, Thank you for sharing your feedback with us regarding your recent shopping experience. Your feedback is essential in helping us improve our services. We apologize for any inconvenience and frustration you faced while placing your order on our website. Please be assured that we are actively working to enhance our website's user experience, and your feedback will be instrumental in streamlining the ordering process. We want to emphasize that Liftmode is a legitimate company. If you ever reconsider and prefer to place your order over the phone, we also accept phone orders. Once again, thank you for bringing your concerns to our attention. We truly value your business and hope to have the opportunity to serve you better in the future. Best regards, Nina and the Liftmode Team

Response from LiftModeJun 23, 2023

Hello Maureen, Thank you for sharing your feedback with us. We understand your concern about our pricing, and we want to assure you that it was carefully evaluated. Factors such as raw product cost, shipping expenses, and testing costs are taken into consideration when determining our prices. We appreciate your understanding in this matter and look forward to serving you again in the future. Best regards, Nina and the Liftmode Team

Response from LiftModeJun 14, 2023

Hello Jon, Thank you for providing your honest feedback regarding your experience with Liftmode. We value feedback like yours as it helps us identify areas where we can improve and better serve our customers. We apologize for any inconvenience caused by the delayed delivery of your order. We understand that shipping times with USPS can sometimes be unpredictable and longer than expected. While we don't have direct control over the package delivery once it is shipped, we would be more than happy to assist you in resolving this issue. Please reach out to our customer service team with your order details, and we will contact USPS on your behalf to inquire about the status of your order. We truly appreciate your understanding and patience in this matter. Your satisfaction is important to us, and we will do our best to ensure a positive resolution. If there's anything else we can assist you with, please don't hesitate to let us know. Best regards, Nina and the Liftmode Team

Response from LiftModeMay 30, 2023

Hello Christopher, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the undelivered order. To resolve this matter, we kindly request that you reach out to our customer support team with your order details. They will investigate the issue and work with you to find a suitable solution. We take such incidents seriously and want to ensure that you receive the product you ordered. Thank you for your patience and understanding. We look forward to resolving this issue for you. Best regards, Nina and the Liftmode Team

Response from LiftModeApr 3, 2023

Dear John, Thank you for taking the time to leave a review. We apologize for the delay in your order, but it appears that your order was placed after our USPS cut-off time. For future reference, please note our shipping hours: For USPS-selected shipping, orders must be received by 3 PM Central Time, Monday through Friday (excluding weekends and government holidays). Any USPS orders placed after 3 PM CT will be shipped the following business day. For UPS selected shipping, orders must be received by 5 PM Central Time, Monday through Friday (excluding weekends and government holidays). Any UPS orders placed after 5 PM CT will be shipped the following business day. We appreciate your understanding and hope to serve you better in the future. Best regards, Nina and the Liftmode Team

Response from LiftModeMar 27, 2023

Dear Adam, Thank you for taking the time to provide us with your feedback. We apologize for the inconvenience caused by our Sleep capsule being out of stock. Please be assured that we are working diligently to restock the product as soon as possible. We understand how frustrating it can be when a product you rely on is unavailable, and we appreciate your patience as we work to resolve this issue. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. We value your business and hope to continue serving you in the future. Best regards, Nina and the Liftmode Team

Response from LiftModeMar 6, 2023

Dear John, Thank you for bringing this issue to our attention. We are sorry to hear that you found an unfilled capsule in your order. We take quality control very seriously, and we apologize for any inconvenience this may have caused you. We would like to make it right and ensure that you are fully satisfied with your order. Please contact our customer support team at your earliest convenience, and we will do everything we can to address this issue and make sure that it doesn't happen again in the future. Thank you for choosing Liftmode as your trusted source for high-quality supplements, and we appreciate your business. Best regards, Nina and the Liftmode Team

Response from LiftModeMar 1, 2023

Hello Dorena, Thank you for taking the time to leave a review! We're sorry to hear that the container you received was only half full. We take product quality very seriously, and we will do everything we can to make it right. Please reach out to our customer service team so that we can address this issue and ensure that you receive a full container. We appreciate your business and hope to serve you again in the future. Thanks again! Best regards, Nina and the Liftmode Team