LiftModeLiftMode offers pure Dietary Supplement ingredients in useful amounts directly to purchasers who aren't interested in paying for hype and packaging.
LiftMode (liftmode.com) has 7,574 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Greg
Products shipped fast and worked as described
Response from LiftModeJun 27, 2019
Hello Greg, Thank you for the positive feedback! It's great to hear what went well, if you have the time please feel free to let us know what we can do to give you a five-star experience. We are always looking for ways to improve! All the best, Eevee and the LiftMode Team
Vacaction in the N.
All in all, a good product. I’d like to see more of the provider checking in with their customers not just after they have their money and the product is shipped. Real interaction. I know it’s not always possible, but Make your customers feel more valued as a human being. Not someone who’s getting the same “fantastic update” that thousands of others are.
Response from LiftModeJun 14, 2019
Hi there! Hope you are enjoying your vacation (I see what you did there). Thanks for taking the time to write your review, we use these to see what we are doing right, and importantly, where we can improve. It looks like you are pleased with our product, and that is fantastic. We will take on your suggestion for customer service and try to implement it as best as we can. As far as we are concerned, excellence in customer service is the only thing we can offer on top of the great products we offer, to give us an edge on our competitors. We started this company as a small group of friends and have now grown into a family... You might be happy to learn that we also recently considerably broadened the timeframe that we have a customer service agent working to respond to all manner of enquiries, even in the small hours! In the event that you ever have any further questions, please let us know and we will be sure to get back to you right away! Thanks for your support and gratitude! Best regards, Bruce and the LiftMode team
gnarl
Service and products are great! Some products from a few years ago are no longer available, however, specifically Noopept and 500gm Phenibut.
Response from LiftModeMay 28, 2019
Hello Gnarl, Thank you for your review! We are really happy to hear you enjoy our products, and that our service team provided a positive experience. We are always researching new products we can offer to the market, and we really recommend subscribing to our mailing list to ensure we can let you know about new products and inform you of any products that may return to our store. In the event that you have any questions, please let us know and we will be sure to get back to you right away! Thanks for your support and gratitude! Best regards, Bruce and the LiftMode team
Royce
Stop raising the price of Phenibut
Response from LiftModeMay 15, 2019
Hello Royce, Thank you for writing a review for us on TrustPilot.com! Your customer feedback is highly valuable to us! It helps us determine what we are doing right, and what we could be doing to better meet our customer's expectations. As you have noticed, due to ongoing production shortages and the new 25% increase in import tariffs, although we have tried to absorb the majority of the impact, we have had to make a small increase in our pricing at this time in response. Despite this, we remain committed to providing our customers with the best quality product, the best service, and as these tariffs have impacted all suppliers equally, still the most competitive pricing in the market. In the event that you have any questions, please let us know and we will be sure to get back to you right away! Thanks for your ongoing support! Best regards, Bruce and the LiftMode team
Walter
I had ordered a 40g container on Phenibut and a 1g sample of Icariin. The product was shipped fast and arrived within two days but when I opened it up the Icariin had been forgotten. I contacted lift mode and they promptly replied with an option to either re-ship or give me credit at the store. I was disappointed but still happy with the service I received. I will be ordering again.
Response from LiftModeMay 16, 2019
Hello Walter, Thank you for your honest review, we appreciate you taking the time to share an honest report on your experience. Thank you also for making sure to follow up with us, so we could correct the mistake. We have had a few mistakes lately, when this had all but been eliminated before and we are working to tighten up our act yet again. It is always best to contact us, because if ever an error is made we will immediately rectify the situation and do our best to have the customer leave with more than expected rather than less. We look forward to serving you better in the future Walter so thanks for your ongoing support! Best regards, Leo and the LiftMode Team
Steve P.
Just started taking the items - have noticed a little bit goes a long way! More energy and the calming meds work well if taken proper dosage.
Response from LiftModeMay 16, 2019
Hello Steve, For the sake of clarity on this public forum, we do not sell meds, but we are very happy to hear our products are working out for you! We do offer potent and effective supplements that help with energy, calm, focus or promote synergistic health. We look forward to hearing back from you again soon and hope you continue to share the word about our online store! Best regards, Leo and the LiftMode Team
Daniel
Shipped to Germany, worked very well (10 days).
Response from LiftModeMay 13, 2019
Hi Daniel, Thanks for your review! We greatly appreciate your feedback. Shipping time depends on the shipping choice made at checkout. We do have faster shipping methods, although they are a little bit more expensive. Best, Chet and the Liftmode team.
Jeff
I am a fan of Liftmode--have been for a long time. However, I have been disappointed to see some of their offerings go away. The choline bitartrate in particular was a sad thing to see go--it's one of my favorite nootropics. Overall, a wider variety of offerings would be nice. Other than that, I love Liftmode. Stellar service, reliable, and never had a problem with an order.
Response from LiftModeMay 16, 2019
Hello Jeff, Thank you for honest feedback and for your ongoing support. I too liked the Choline Bitartrate, but you may find our Citicoline likewise beneficial. We do change from time to time based on scientific reasons or a lack of demand. We always take feedback seriously so please never hesitate to let us know what is working well or you'd like to see return. We look forward to hearing back from you again real soon and to serving you much better in the future. We are also about to launch a whole new line of products, we hope will be of interest to you and our other longstanding customers! Warm regards, Leo and the LiftMode Team
