LiftModeReviews of liftmode.com

I sent money via Bitcoin, and you claimed you never received it. I sent it to the correct wallet address immediately after it was requested. On my end it says the transfer was successful. I never got my money back or the product I ordered. I will never order from you again.

It is still in transit in Chicago for a week or more.

I take phenibut Hcl every day for anxiety and ptsd with only a 2 week break every 6 months. I’ve taken phenibut hcl for 6 years. Hcl crystals are not supposed to be the consistency of flour, but more like sugar. My phenibut is more like flour… but it does taste like it should. My order was for 500g HCL powder. I weighed the contents without the jar after taking only 2 grams and my digital scale read 454 grams… with the container it weighed slightly over 500 grams… So I got something that isn’t hcl powder and got 10% less product than I paid for. Will not be ordering from liftmode again.

It's been a week and still haven't received my refund. I was told 3 business days

I attempted to place an order today, 3-28-22, for a product on their site. Their checkout process was not working, so I reached out to them in chats. They said they could process the order over the phone. I couldn't immediately place the order but told them I would call back. I started asking them questions in their in-website chat. I was browsing the internet at the same time and would come and go in the chat and ask questions as I thought of them. When I reached out some time later, an associate LEO told me I was wasting his time and that they had been tied up with me for an hour and a half with no resolution and me just asking the same questions over and over and it was taking away from their time to help other customers. I was unaware that keeping the chat open meant that they couldn't help other customers. I thought it ended and then picked back up once I typed something new. At several points during the chat, it would prompt me to rate the interaction. I rated each interaction honestly and did not act mean or hateful to any associate. LEO saw that I had rated one of our interactions negatively, so he launched into a tirade saying I was an abusive customer. He then sent me an email saying he banned my account. I tried to call and speak to someone and got ahold of LEO. He started yelling at me over the phone saying I was an abusive customer. I asked to speak to a Manager and LEO told me "they" didn't have time for that or for me. I then went back to the in-website chat and started asking questions about different products and LEO came on and said I was banned and they wouldn't sell any products to me. This was all within the span of about 1.5 hours where I was a new customer and just inquiring about their products and services. Somehow it went from me chatting with them in the app, to their employee LEO yelling at me over the phone, sending me emails that he was banning me and saying I was an abusive customer. All because I asked a few questions and needed some time to do my due diligence before ordering. If they are legitimate, they sure seem to be absolutely terrible at customer service. LEO attacked me verbally and then said I was the one who was abusive to them for asking questions. THEY sell supplements that are designed to “CALM” people down. Maybe LEO should consider taking the same supplements he’s selling on behalf of this company… I'm still trying to process this, but I would steer clear of this website at all costs. They have no patience and will blow up on you if they feel you've taken too much of their time or asked too many questions before handing over your Credit Card Information. Be careful... Addendum: If you are any person reading this (other than the LiftMode clan), please do this thought experiment for me. Do you think myself as a new customer just randomly decided out of the blue to suddenly get embroiled in a battle with an obscure website I had literally only discovered a few days ago, just for my own kicks, or is it possible that what I'm saying is real and actually happened?? I did NOT just seek out to become ensnared in a battle with a website I barely even knew existed. Everything I wrote in my review ACTUALLY happened. I have NO motive to make anything up and it would be an absolute WASTE of my time to fabricate or embellish anything. Look at how much time I've spent writing this review and how intricate and detailed I've made it. I wouldn't just do that if NOTHING happened and I was just wanting to without CAUSE, slander someone (as LEO claims). LEO claims I said I would slander him online. I NEVER said anything like that. After he yelled at me over the phone and sent me emails saying he was banning me, I responded to his email saying I would write as many reviews as I could about my experience with him. Honest reviews. LEO was unhelpful, hostile, aggressive and downright mean the entire interaction. And...he wants to just parrot my claims of his treatment towards me, back saying I did the same to him. I was professional and courteous. What started WW3 for LEO was after I rated an in-app chat negatively. He went from Hot to Cold instantaneously and then abruptly became defensive, aggressive and mean and emailed immediately that he was banning me. I found another website that sold the identical product for a 1/3 of their price. That associate threw in a freebie and same day shipping, along with a deep discount code. All while being unbelievably nice to me. I'm wondering why that website was overly helpful, but LEO and company were incredibly aggressive the entire time?? LEO needs to take his own supplements he peddles. Because acting like that in life, is never acceptable. I was a brand new potential customer and LEO treated me like I was trash, yelling and screaming and threatening the entire time. He is NOT innocent! He is NOT the victim here. He is and was the AGGRESSOR.

Contacted customer service due to issue with order and they stopped responding after the first email.

Allows shipping to Thailand as an option but their products are FDA controlled and require a prescription or medical certificate in order to be delivered. Out $100 worth of product plus wasted time and resources as this requirement is not mentioned anywhere on their website.

My last order if Phenibut was bunk.